So I just retired after 22 years in social services. I needed to step out of my last employment due to physical and emotional health reasons. I have been applying for part time receptionist or administrative roles. I never hear from places, the one interview I was asked "Why did you leave case management?" I informed the interviewer that I was unable to provide quality care due to high case volume, should I have not saud that? Thoughts?

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You're asking if you should've been honest or lied about your reason for leaving the field. You spoke your truth. I'm a social worker. It's the reality of the field any case management position. You cared about the quality of care your clients recieved and due to caseloads increasing, and not being able to fulfill the quality of care you believed your clients deserved, you decided to leave. As well as your own health and personal reasons. Nothing wrong with being honest about that. Employers seem to want people who lie about their experience, qualifications and how they feel about the people they will serve. Then get upset they hired someone not qualified for the position

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I would have phrased it differently just because of the fact that this is for an interview. Another way of framing it could be that while it was a fulfilling experience at the time you are now looking for an environment with lower stress as compared to when you were assisting your clients and you think that a more administrative role will provide this kind of balance that will suit you better now.

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It is always really hard to address why you left one place. Sometimes taking an honest approach can help you avoid being in the same position somewhere else, but always hard to say how the other person feels about it. Sounds like you said it as professionally as you could, if anything maybe be more vague in the future? But not sure what is expected really.

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OP I would have said the same thing so I dont' blame you and I don't think that is why you didn't get hired. This job market is so competitiv right now and everyone is having a hard time getting jobs. I think you just have to keep applying and see what else is out there.

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Maybe you could try sending me a message.

Being honest is great but it hasnt worked out well for u. Maybe there is a way to prase it to be mostly honedt but more whst the powers thst be want to hear. They maybe wortied that they will give a a oritation of 4-6 weeks and once it gets busy u will just up and quit. I would ask as many people as u know how to rephrase it. And let us know

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