To all Account/Project/Customer Success Managers, what is the best CRM for the job?

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Account/Customer success - probably hubspot, churnzero and maybe salesforce. Project management varies - JIRA with plugs/add ons. Asana is very popular too. Really depends on preference and needs.

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Anyone have any killer quotes / resources / thoughts for framing the role of a creative brief to a client who has a tendency to get lost in details and soften language?

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This post is an alert message for anyone joining the Johnson & Johnson EMEA account for SAP & had Rakesh Sharma for their Manager round.

He is nothing less than a con man & will promise you a lot to make you join the account. After that he will put you in testing projects. If you ask for a release, he will either not release you or release with a very bad rating and influence other project managers to not take you into their projects.

You will be left with no choice other than leaving TCS.

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How is the client Yahoo Supply? I got a proposal and any review would be helpful.

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Does your firm withhold non resident state tax for the days in a week that you travel to client site (located in a different state with non 0 state tax). How do u account for it while filing tax run

Hello folks,

Is Anyone deployed to client location samsung from HCS, could you please share your experience about the professionalism, ethics, work life balance & culture in HCS-Samsung client location ?
Thanks a lot for your input

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I’m five years into this game and I still get panicky before client calls... All calls, really. How do I get over this?

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Hi All,
Does anyone knows about Northern Trust project with IBM?
Thanks

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What’s the deal with RFPs? I’ve spent countless [non-billable] hours on several of them only to find out that I’m not included in the actual proposal (the document sent to the client showcasing the proposed case team). Is this normal?

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Hi everyone I had recently joined tcs on 10th August. Can anybody let me know what is the procedure to fill the timesheet allocated to the project yesterday but the task was not assigned yet.

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Hi All,
It's been two months I joined in virtusa and got assigned to jp Morgan client project and now after completing the first task manager is saying since they have budget constraints I have to change another project and give interview for that.
Why at the first place they hired for this project?

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Hii joining CGI in support project is good for future... please help me with this need to confirm the offer by tdy...

Was recently called a “crack analyst” during a client meeting. Is this a compliment lol?

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Simultaneously leading a Logfire and an EBS WMS project. Pray for me.

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How is warner bros discovery client in globallogic considering work life balance.

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Advice for being successful while working remotely on a project?

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Is the working hours mentioned in my workspace correct? I have recently been allocated to a project and it shows timings from 11 pm -9 am..

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I’m curious. What would you say is the best industry / sector for…1. WLB, 2. Great people / team, 3. Exit opp’s., and 4. Overall (mix of the above). Goes without saying the obvious “it depends on office, team, project, client, etc.” So this is an ask for general observations.

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Doing some career planning and wanted some advice. I have 4 years for project management experience in production and I just started PMing at an ad agency.

1.How long should I stay in this position before making my next move?
2. What should my next move be?! (Stay in the company and try to scale up or move on.)
3. Would getting my PMP at this point be helpful?

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Hello,
I am Interior Designer & Contractor, looking for opportunity to work for Home/Office interior project

Ours is Family owned business, 3 decades of experience and personally 15 years of Experience, working on High End Luxury projects

Hoping to hear good

Thanking you

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Sometimes when I make a mistake at work I feel like I am not good enough for the job while other times I take it as “let’s do better next time.” Would love to find a balance between the two feelings.

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Hi,

Today I will be having an interview with Hexaware for data science role. I appreciate for sharing key points to crack it, and how well is the work culture & is it WFH ?

Any book recommendations for soft skills at an agency/studio? For stuff like giving feedback, meetings, presentations, client interaction, etc.

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Hi fishes,

Working in KGS, Is Work from office Mandatory for Advisory Consulting? I saw several posts below for 1 April but there is no mail around it. The only mail is about 1st March returning to office. Should I plan to relocate to base location by 1st March?

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This couldn’t be more timely as I’m sitting in the waiting room after just being diagnosed 😆 welcoming tips for adjusting to Adderall!

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How are the projects related to .Net,.NetCore and .Net azure in IBM ? Can we easily get after joining IBM ?

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I am a Product owner and certified SAFe Product manager. Current organisation doesn’t have PM opportunities. Can I get a break in Product Management while switching to another company? Oh yes, I’m also an Insurance ( P&C ) expert. 11 yoe

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Quick poll for single guys : how often do you have random hookups?

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Looking for a referral to KPMG AAS. Currently an S1 in audit

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Can one pay for cabin upgrades with refund credits?

can i book just any meeting room at a courtyard online to get the ten room night credit?

Should I read too much into a quick response from an interviewer to my thank you email?

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Hi Fishes,

Can anyone suggest some good Mutual funds to start SIP for 3 years.

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Inflation check @9% 🫡

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Is the late checkout until 4pm guaranteed for platinum elite members?

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I get asked all the time to consult for certain clients on the marketplace pertaining to my area of expertise at my current job. Is it unethical to take these paid calls even if I remain anonymous and do not disclose any confidential information?

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Additional Posts in Account / Client Management

How are you reporting on SEM/AdWords results to clients? Are you including it in your paid media (display, social, OTT, etc) reports or SEO reports? We have always included it with SEO conversations, but I am curious how others are presenting digital visibility metrics.

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Anyone looking to hire an account manager or corresponding title with 3 years of ad agency experience? Currently interested in remote and hybrid opportunities in the Dallas area

Have you ever tallied up your number of meetings in a month? I had 84 in 30 days!

Wasserman Media Group LLC is hiring for a variety of roles in many different markets. Both hybrid and remote positions available. DM me for a referral if you or anyone you know is interested!

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Looking to move from management consulting into marketing. Seems like account management roles would be a good fit since this is my role in consulting. Anyone willing to have an informational chat?

What is the right amount of guidance & support an employee in apprenticrship should receive at work? How much responsability?

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All,
Which platform would you recommend for a CRM when it comes to effectively and efficiently marketing your value proposition, Salesforce or Microsoft Dynamics?

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How do you assess your client time as billable or non-billable? We are currently reviewing our time card process and want to better establish groundwork for differentiating between the two. Further to that, do you have your time members log their time and categorize it as Billable/Non-Billable upon submission? or does the Account Manager review submitted time cards and assign each based on the work being logged?

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Newly promoted team manager. My business unit's culture is super competitive but the vibe is much more relaxed at our company's other offices- any ideas on how to change things?

I am told that CSM is not a sales job (so not commission based) yet you are expected to respond to targets. Can you please explain the difference and whether there still is an element of pressure with hitting your targets?

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Anyone who loves there job as an account manager/brand manager/client services rep
- what makes you love your role more? Your team or your clients?

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Just got off a project status call with a client who was for sure tipsy…Tuesday happy hour I guess. Got them to agree to some next steps I wasn't expecting- win for me!

Looking for a skilled Account Manager to join my team! Hybrid schedule for a digital marketing agency that’s located just outside of Portland OR. Clients go from large to small businesses. DM me if you wanna learn more!

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Was sending photos of my cat in his Halloween costume to my friend group and accidentally dropped them into the client group chat. Old-school CPG client lead was not amused. Turns out he hates cats

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how do you deal with a line manager whose approach towards clients Is completely wrong and in turn makes you less motivated to do your job? I'm a firm believer in that people set the tone for others

What’s going on with the lack of Associate Account Exec/Junior associate positions at agencies?

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Any ‘account managers/ directors’ for an in-house creative team? I’m curious about your responsibilities and comp :)

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How to handle working with someone who frustrates you immensely? I work with someone who is one level above me hierarchically and is an ultimate micromanager (not one agenda or recap can be without edits) and is rude about establishing that they have dominance. The more senior leaders on the team are awesome and so is the client. It’s this one coworker who just got promoted and is now stepping on me constantly. Thanks!

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Any insight on senior account executives or account sups salary in NYC?

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