Today was the breaking point. The client has been micromanaging every detail, making it nearly impossible to complete a time-sensitive project — then dropped a last-minute bomb at 5 PM right before a holiday weekend. I just needed to vent. I’ve hit my limit. I’ve been thrown on this account to “save the day” but it’s been affecting my mental health. I’m so over jumping into accounts that are in crisis mode.

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Time to leave this industry, and open a business. It’s so toxic honestly

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…..are you my Account lead? LOL.

funny

Nope! But it seems like pharma is all the same. I want out!

The scenario you paint is ubiquitous with just about every car account I’ve worked on over decades. Especially the inability of a client to make a decision causing deadlines to be missed, and then blaming the agency.

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It seems like gaslighting is the new norm

Which uncaring employer makes you work until (or past) 5pm on the Friday of a holiday weekend?

Pharma agency sigh

My favourite thing to do in this situation is combine toxic positivity and timelines…

Write it ALL down. Every single interaction, email, change of brief, intervention etc in a timeline with screenshots. Deck the shit out of it.

Then, send it across to client with their leadership in cc and position it as “In The spirit of partnership and collaboration” you see this as an opportunity for optimisation, increased effectiveness, improved workflows and delivery.

If you can throw in something about “increasing shareholder value” that is just the icing on the cake.

Maybe a smiley emoji or two if you are feeling sassy

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