What would you say puts you at a disadvantage at your job? For me, it's the not being able to say no to work.

What's the average salary for clinical trial manager and clinical research associate in Eastern Canada, esp. in Ontario and Quebec provinces?
And kindly let me know the hierarchy in clinical operations. Is it CRAssct < CTMang.< CPrjM < CPrgM ??

Hi all! I’ll be relocating from NYC to Orlando, FL. I was hoping to get an idea of the average salary range for outpatient pediatric clinic positions. Thanks in advance !!

Need info about Bangalore Metro. How is the availability? What is it about the purple line? Do we need metro card? Is it crowded a lot?

No one really talks in this bowl....but I was curious of our male vs female makeup. Female here! 🙋🏾‍♀️ Single, not in a relationship. What about you?

My Dad has over 28 years of experience in Managing accounts and Finance of various companies. He’s really struggled a lot to get where he is right now. His current company is facing financial difficulties- anyone who can refer him for any Finance and Accounting senior opportunities in Dubai - please help. Literally crying for help.

Hello fine people,
I have a question. I am a GDS employee wishing to relocate to another country as EY country “x” employee. The plan to relocate to country x was already in motion, if not EY then another org. The EY partner from country x is very interested in having me join their team but not sure about my GDS partner because they will be losing billing and may not like it. Is there a way I can approach this with my leaders? Any advice is greatly appreciated.

Anyone know anything about the Cascade Heights (30311) area?

Thinking of moving there after my lease is up to save on rent (raising my unit by $500).

Are interview case studies difficult? Is it done live or is it take-home? What should I expect in terms of content/questions, duration, difficulty?

Average SAE salary? Trying to get a gauge before I accept an offer.

Hi Fishes,

What percentage hike can I negotiate in the HR round of Accenture if I have a second offer of 17 lacs (CTC) in hand and a relevant experience of 2 years?

Inputs from people who are working or have worked in Accenture would be really appreciated. 🙂

Does any one know what is the salary offered for AVP Middle Office role in Citi Belfast Northern Ireland?

How long after transitioning did you start to feel comfortable in your role? Feeling major imposter syndrome in my first 3 months

Currently sitting at home with my laptop open planning to work until 2am as usual, and after 5 minutes of staring at the screen I just broke down and started bawling...

Hi fishes, howz the work and work culture in Organization and Talent Development team? What are typical issues w.r.t. work? Anyone who left recently? Why?

Lowest paid manager you've heard of? I know a buddy making $99k at D.

What is the difference between McKinsey strategy consulting and McKinsey Digital? Is the latter still strategy but related to Digital work or do they do implementations?

How is utilization calculated? What happens if we are on the bench?

For those who care about organic or biodynamic - what are your best recommendations? Girlfriend is very into this stuff and looking for some purchases for her

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Will the customer support future be led by chatbots or will we still be necessary? lol

Is there a big difference between working at a call center and a smaller company? Why would you pick one over the other?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Hey all. I was recently offered my first customer support job but a friend says I’m way too introverted. Will that really be an issue?

When you’re applying for customer service jobs, do you customize the resume objective for each?

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

Do you ever get overwhelmed by the number of software programs you have to use at work?

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

How to stop customer service from ruining your day?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Managers, how do you help your customer support team avoid burnout?

Today my supervisor told me "be helpful with customers, but not TOO helpful." I seriously have no idea what that means. OK though, you're the boss?

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!