What's your opinion on giving demanding customers discounts/coupons/refunds/credit? Is it a good idea to appease customers if we look at the notes and see that it was done in the past? And how many of these exceptions should be good?

Average salary in MSCI for an Assoc role?

Is machine learning or AI used for tax? And how?

Is this an aggressive position? Would you use final regulations effective for tax year beggining Dec 16, 2020 to support a deduction for calendar tax year 2020? Proposed regulations didn't include this exception. More details below.

If your an experienced staff or senior with hedge- fund experience and want to move to Dallas, DM me to discuss discretely. Honestly great team. Turnover has been low for last 18 months at 10%. Compared to 40-50% in other places. Crazy hours feb-apr, 40 apr-jul, 45 in Aug, maybe 50-60 that last week of aug/ early sept. <40 post 9/15. We have a need at the senior level to fill a gap. Seniors help is needed everywhere so if your interested, come cash in your chips!

Recommendations on local Austin sites for home search we are looking to find a rental for 6 months for ex. Sulekha in northeast is pretty common among Indians. Interested in condo/house type living arrangement v/s renting with apartments.

I rented a house that had been vacant for a bit & the prior tenant didn’t do a thorough job cleaning up. Agent indicated the owner would be open to having the house cleaned but I would need to have the house professionally cleaned when I moved out (that was fine w me). I just received the bill from the owner for $250, which is super annoying bc there was no expectation communicated that I would foot the bill for this, more so bc the cleaner did a LOUSY job. More in the comment below

Anyone hiring for HR, Project Manager, or Business Analyst roles? I have 3 years 8 months of experience in HR at a midsized law firm in SoCal. I have an AA in Business Admin, Economics, Social & Behavioral Science. I’m currently completing a BS in Management (about one year to go) and am getting a project management certificate from google careers cert. on cousera. If you’re not hiring, I appreciate any referrals. Thank you kindly.

Any FDD Managers or Senior Managers/Directors interested in joining EY? Feel free to PM!

Hello. I currently work in-house as a Legal Operations Manager. I am working on a project to expand our network of law firms.

Any recommendations of boutique law firms in CA that have experience in commercial litigation for retail/fashion/apparel/home companies? Specifically consumer class action, unfair business practices, false advertising/17200, data privacy.

Thanks for your recommendations.

Any idea what areas/roles will experience the most growth in relation to hiring based on the recent announcement?

anyone see the irony in the fact that one of the only coins to hold steady in dollar value during this entire mess is TRX, which was berated by all prior to the crash? :p too bad I don’t own any 😭

Will Accenture match the package of existing best performance people with laterals doing less work with same yoe in the same team if they are working

Anyone know the pros/cons of Big 4 consulting vs MBB consulting?

Hi fishes, do you get paid by the hour or receive a salary?

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Today my supervisor told me "be helpful with customers, but not TOO helpful." I seriously have no idea what that means. OK though, you're the boss?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

How do you prevent the negativity of your job from impacting your personal life?

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

When you’re applying for customer service jobs, do you customize the resume objective for each?

Are you worried about how quickly AI support is growing?

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Hey all. I was recently offered my first customer support job but a friend says I’m way too introverted. Will that really be an issue?

How to stop customer service from ruining your day?

Is there a big difference between working at a call center and a smaller company? Why would you pick one over the other?

Hiring managers, what do you look for as you’re going through resumes?

Any suggestions for how to find a fully remote customer support job?

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

Do you ever get overwhelmed by the number of software programs you have to use at work?

Ok, so I messed up. I thought I had pressed hold when I turned to a coworker and said the customer was “one of the rude ones.” …turns out she wasn’t on hold, and heard me. How do I apologize to my boss?