When I checked in last week to the Westin I put down my own personal card instead of the Amex for the room security thing... why do I see a charge for the entire amount of it on my statement?

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Posting as :
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Was the room prepaid? If not, they charge the card given at check in...

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How about you call the hotel and ask?

helpfulfunny

Just print the folio, add a lodging line item in gt&e, and attach a PDF to the expense report cover sheet and send it in. I use my own personal card every week and no issues (Am Ex to reserve and I switch cards at checkin).

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Do you think we are your SPG ambassadors?

likefunny

They charge the card that you hand them. If you haven’t checked out yet you can change the card at checkout

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Wasn’t I supposed to get that money back and it’s only temporarily held during the week? It’s showing as a charge a week later

I put in my amex card in the Amex portal thru Ey do not sure why I got charged

You can also call them and they can transfer the amount to your corporate card. It is a hassle though. I would say submit the expense as out of pocket with all associated receipts.

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