Anyone have experience with CSR trip insurance? Need to move up flight back home given the impending hurricane. We’re here now.
What’s the process? Airline or chase (booked with CSR points air+htl)?

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Yup just call, I had to do it last year - it takes a while for the reimbursement check to come but I does eventually show up

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Airline advisory should be issued soon. That will allow you to change/cancel for free

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Probably call the number on the back of your card for the speediest response and better advice

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Good luck and be safe!

Usually flight waive change fees.

They only reimburse for specific reasons and for a limited amount FYI so don't expect everything to be covered

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