Are American or European companies willing to hire someone from Argentina, for example, for a remote Customer Support job? (or any other kind of 3rd world country)? Or is it impossible?

Saw the email about GPS ERP demand for staff and the training programs Deloitte is going to provide. I’m interested. Any suggestions about where to get started learning about SAP or ERP generally?

Anyone knows about the base for chase PCA?

Any insight on working for the CFTC? I have some experience at the SEC, is it a similar kind of culture? Specifically interested in WLB and openness to telework. Thanks in advance!

I’m beginning to think all the 2020 SB briefs started with... “we need a big personality to represent our brand.” Since when is celebrity a substitute for concept?🤔

Anyone have tips for narrowing down their school list? I want to apply to 8-10 but feel like I won’t be able to do that many applications by early January, and from what I understand it sounds like round 3 is a lost cause for most schools…

How do you know when it’s time to go? When the culture is great but the job isn’t filling your cup….

If someone is here who applied for Canadian PR, could you advise on how you went about FBI fingerprinting? Ive already been rejected twice due to illegible fd-258.

When your hear top tier agency, which PR agencies come to mind?

Hi All,
I have two offers, please help in deciding which should I go for.

Amazon web services- 20.5Lpa+ 5lpa (singning bonus)
Cisco- 27LPA+ 4.8lpa joining bonus

Yoe-5
Profile- Cloud engineer

Thanks

Have you ever thought abt transferring to HR/ Recruiter of your firm instead of being a consultant? What's your considerations on the job switch from a consultant to a recruiter?

Does anyone know how much a catalog lead makes and what their career path is ?

Jummah Mubarak Fam ☪️💚

Anyone has joining on 10th october?

Can anyone please tell me what additional perks (if any) Nielseniq provides? Also, with 2.9 YOE, they are offering 16LPA for 6-2 band. Is that standard or are they trying to lowball me?

Is anyone here in KPMG’s CRM Risk practice? If so do you know if they are still hiring??

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Are you worried about how quickly AI support is growing?

Tell me a feel-good story from work that will restore my faith in humanity.

Will the customer support future be led by chatbots or will we still be necessary? lol

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

What are your tips for publicly responding to negative reviews?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Creative ways to respond to customer concerns without sounding scripted?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

When you’re applying for customer service jobs, do you customize the resume objective for each?

Is outbound customer support typically less stressful than inbound?

Hiring managers, what do you look for as you’re going through resumes?

Any suggestions for how to find a fully remote customer support job?

Managers, how do you help your customer support team avoid burnout?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?