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I think it depends on the role, but adding soft skills can definitely help if they're relevant to the position. I usually include them briefly to show my personality, but save deeper examples for the interview where I can tie them to real experiences. It adds a personal touch without overwhelming the resume

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I think depending on the way it's integrated it can be good to have on there. Especially with something like organization or attention to detail. Like "Streamlined office logistics by implementing a new filing system and organizing contact lists, reducing document retrieval time by 30% and improving overall workflow efficiency." or "Reviewed and proofread over 100 executive reports and emails per month, identifying and correcting an average of 5% of errors, resulting in a 20% reduction in follow-up corrections and miscommunications." This way it's more than just the skill being listed arbitrarily on a list.

I can say as someone who interviews for the admin team, it definitely needs to be in the interview over the resume if it was a choice. Time management, organization, and multitasking are big ones to hit on for me.

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I used to think soft skills were just filler, but then a hiring manager told me my ‘problem-solving under pressure’ example caught their eye. I’d say if you can make them specific and relevant, they’re worth including.

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