Emails after a weekend, huh? It's funny that people don't know that only a few of us work on weekends and they'll get a reply ON MONDAY.

Can we expect a permanent wfh option?

Hi fishes,
I need guidance for EY GDS SaT_Strategy Hub_Senior Analyst. I have 1.5 Yoe but the role mentioned 3-6 yoe.
Is it still worth applying or is there any analyst role for this?
PS: experience post Tier 2 MBA

Needed MULESOFT MCIA DUMPS 2022,
Kindly share and comment if anyone is aware of this, would be of great help!!

Hello,

I have cleared interview with Wipro a month ago and after 15 days I received a simple mail from HR saying you are selected.

Since that day, there is no communication from HR team of Wipro . I tired of sending multiple emails and when I tried to call he always declines my call.

Between director of respected technology is reaching me and he wants me to join ASAP and take over the project work.

What should I do now?

Thanks

Hi all, I have an offer of 12lpa from tiger, however the other offer that I hold is 13 (11 fixed and 2 variable). Would it be wise to ask for a counter offer? (4 yoe)

Those planning FIRE who have 2+ kids. Do you plan on funding their entire college education public or private? Grad school? How does that factor into your financial planning?

What’s a good FIRE-friendly car purchase?

I opened a Marcus HYSA based on the advice in here and now (too late) I'm freaking out that I allowed this "Plaid" thing to access my bank accounts to move the money over. And it requires linking all accounts, which seems unnecessary. Do folks think it is secure??

I have two offers in hand. KPMG and Deloitte. CTC is almost same whereas variable is more in KPMG. I am inclined towards Deloitte India. But HR in KPMG told me that I won't be able to join KPMG India in future as I accepted their offer. I informed her within 2 weeks and didn't do anything for onboarding. I didn't ask to increase the amount or JB and I strongly believe I informed early so they can look for other candidates. Is this bluff? Any HR here to clarify

Deloitte India vs Deloitte USI.
Please answer if you have worked for both and have significant first hand experience about the difference in WLB, annual hikes, work culture, any other observations.
I see a lot in of this same discussion but very confusing and repetitive answers.
So would like people with personal experience to answer.
Thanks in advance 😃

Hello Fishes,
One query, I have received an offer letter from Wipro (Career Group: C1) with package of 28 LPA, out of which INR 420000 is allocated as 'Variable Pay' which will be paid on quarterly basis'. Need to know how much % would generally be paid out? Is it 100% or less as per the individual/organization performance.

Hello All .

Received offer letter today from LTI . It’s mentioned in the mail that i will receive BGV mail After acceptance of letter but no mail received till now .

How much days it take to receive that mail ? And can we mention our joining date (early joining) there ?

Thanks !

what you buying?

Any speculation on what the upcoming org changes they’ll announce on the next town hall will mean for IFS?

I got relieving letter from EY. Will I get experience letter also or relieving letter itself is experience letter?

What are the chances of jumping from IQVIA strategy consulting to T2 or MBB? Have previous 6 yrs exp at b4 management consultant in ops and worked some projects with S& and +2 years corporate and value and access in IQVIA

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Will the customer support future be led by chatbots or will we still be necessary? lol

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

How do you prevent the negativity of your job from impacting your personal life?

Hi fishes, do you get paid by the hour or receive a salary?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

Managers, how do you help your customer support team avoid burnout?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

Are you worried about how quickly AI support is growing?

How to stop customer service from ruining your day?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Do you prefer bots that oftentimes just provide a list of possible issues that you may have or an actual person where you can directly say what the issue is as your customer support? Let’s discuss!

Hiring managers, what do you look for as you’re going through resumes?

Ok, so I messed up. I thought I had pressed hold when I turned to a coworker and said the customer was “one of the rude ones.” …turns out she wasn’t on hold, and heard me. How do I apologize to my boss?

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them