Found out my agency's been billing me to our clients for the rate of a higher position. Meanwhile I'm doing the work but not getting the title or the dough. Not opposed, just would like to have known.

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Posting as :
works at
You are currently posting as works at

Happened aaaaallllllll the time. Get used to it.

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It doesn't matter. Staff plans are bullshitted constantly. If I promote my AE to an AS and she's in scope as an AE, that doesn't change either. Margin just gets smaller and we fix it next year. Or replace her with an AE and move her into a new account. I have senior creative teams technically staffed on my business and if they simply don't exist in resourcing, I use junior teams. Client pays on a blended retainer not for each specific person directly. Stuff shifts. The only time it becomes an issue usually is if the person is heavily client facing and the clients call out that they're paying for say an Account Director and getting an Account Sup. Then you rapidly fix it and give them some kind of make good or value add for "their understanding" while you try to get the right staff in place. Other than that, it typically goes unnoticed.

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Do you live in another planet? My agency charges the client $380/hr for my services.

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@Acct Dir - great points.

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Happens in reverse too. Doing the work of the title below your position and only getting the rate for that lower position.

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That's how they make money

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Is this even legal?

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@razorfish1 if it does I've never heard of that and let's close that gap. ASAP. That difference should be your raise.

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this is always the case with me. All the clients I've worked upon were paying a level higher than my actual title

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yeah um par for the course

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Wow I've never heard of anything like that in marketing in my life holy...

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Happens all the time

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That's normal

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@Digitas charging a high hourly rate for services is one thing (those are pre-approved w an MSA) but what about charging for a role that that person. How is this allowed?

That that person is not*

This is normal.

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