Help... I have an analyst on my account who is the project manager.... 2 years at firm.... but, often doesn't produce an agenda (making me scramble) and then on other calls doesn't take notes? Or share screen? She also schedules calls without asking resulting in time wasted and me asking "did you ask if this time worked for everyone?.... and she didnt ask... and they didn't accept either). We've already talked to her about her role - setting up calls, taking notes, etc. 😑🤯 wtf......

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Have you taken notes on a call and provided them to her afterward as an example saying “replicate this for future calls”?

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So maybe this person needs some more hands on training. I get it, some ppl just don’t have it. But don’t give up too easily

Sounds like partner material

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Funny but true

An analyst managing a project? You expect more from her? I’m surprised she’s doing so well and living up to her title

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Yeah shut up OP you sound like the problem

I've just never had someone like this. I think it is a confidence thing as she initially said she wasn't comfortable taking notes or PMOing the client and vendor calls..... but then why are you on this engagement? Those are basic things an analyst does.

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Not speaking- setting the calls up, agenda, share notes on screen

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What firm is this? Confused by titles

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I dont mean actually managing the project - we refer to project management more general - setting up calls, taking notes, sharing notes on screen

OP why haven’t you given her any feedback?

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I have an offshore consultant who doesn’t take notes either. When she does it’s about non issues and misses the essence of the meetings. Upon coaching her she tries to talk in meetings and completely derails the entire conversation. Once she was asked by PMO if a meeting was cancelled and she replied yes it was but also provided a list of participants. The confused PMO asked I got a list of l attendees from you but you’re saying the meeting was cancelled, correct? To which she responded, “Yes, the meeting was cancelled correctly”. How in the world do you catch someone like that? Worst part is I, as her lead, and another offshore team member were able to deliver the project successfully and now she’s getting great reviews in her performance because the “team” did well.

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To people saying that you shouldn't expect more from an analyst - these are basic things any analyst should be able to do 2-4 weeks after starting with no problems (maybe taking great notes will take a bit more time, but simple admin & light PMO are no-brainers)

To OP - it seems like you tried coaching her, didn't work. I would talk frankly to her and explain that her work is not up to standard and go into very deep details with examples - this this doesn't work, chat with her PD manager

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Which company is this?

She sounds incompetent - can you replace her?

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