Hi there-

I have job offers from both Fidelity and TIAA as basically the same position. Financial Customer Associate.

Does anyone have experience with either of these companies?

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TIAA is a joke of a company. When I tell people where I work they say “what’s that?” I tell them it’s like Fidelity and they understand.

Run with the big dogs, not with the dying ones.

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Fidelity has way more income opportunity than TIAA

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Can’t speak to your specific role but generally speaking TIAA is in trouble. They never pivoted to a changing competitive landscape and are now trying EVERYTHING to compete, and not really seeing much success.

From an employee perspective, there have been rounds of restructuring (layoffs, expense management exercises) - and more to come. Employees making over 100k haven’t received raises in 3 years (while the c-suite continues to see substantial raises). Recent job postings show salary bands that are 30-45% less than market rates but wanting the same level of experience.

If you can stomach that, you are rewarded with “unlimited” PTO and a generous retirement plan (that can’t be ported if you leave) and a decent 401k match both of which vest after 3 years of service.

My advice to anyone considering TIAA is take the job if it’s the ONLY option you have and you need the income. If you are well capitalized and can wait it out, or you have an other opportunity, don’t join this company. Like others have already said, most people are trying desperately to leave.

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Fidelity times a million. Known for best beginner training around.

The sky is the limit with different roles and potential career changes here. Good culture too.

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I have worked for both. Both have their pros and cons. I have found TIAA to have more opportunities to advance. In 5 years at TIAA, I have received 3 promotions and have seen my comp go from $70K to $130K. The CEO is a Chase Bank disciple and a polarizing figure. Many dislike her, while other like her a lot.

In 5 years at Fidelity, not a single promotion and my comp went from $60K to $63K. Abigail Johnson is the CEO of Fidelity and is your typical silver spoon brat. Completely out of touch and given everything. Hired at Fidelity by her dad who was CEO.

One factor to consider with both is where do you live? Fidelity and TIAA are both putting a lot of money in their North Texas campuses. Both are beautiful.

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Fido 1, I was in the call center.

Definitely choose Fidelity. Always 10000000 times over.

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TIAA is going to want you to hock annuity products as an FA. Annuitys are good products… for the managers. They're tough to sell and commissions have been getting squeezed. I've never met anyone leave TIAA with a "book" or portable business. I have heard that from Fidelity

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After 28 years at TIAA, l left. Now looking to move what I can to my Fidelity accounts.

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