{ "media_type": "text", "post_content": "Hotel double charged me, called hotel - Fail. Called SPG - Fail. Should I call AMEX and dispute?", "post_id": "58156aad940b3a13003829f1", "reply_count": 8, "vote_count": 5, "bowl_id": "552d1d24dc1c586b09d2d051", "bowl_name": "Consulting" }

Hotel double charged me, called hotel - Fail. Called SPG - Fail. Should I call AMEX and dispute?

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Yes

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In the words of Lil Dicky "ohhh, don't double charge me fo dat"

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Yes, directly call AMEX, they will deal with it

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You should try to get at least 10k starpoints for the inconvenience

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Yes

Definitely

Get your concierge to take care of it.

Definitely call Amex. Why isn't the hotel dealing with it? Do they think the charges are valid?

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