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It's mixed experiences though most of what you hear on here will be negative. There are perfectly happy members of the LM direct sales center though. It's a good job for the right person. Many though fall into the groups of people who spend their time pointing out the wrong rather than focusing on their work.

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Also what is the culture like?

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Toxic, unless the right people like you.

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liberty overall is a toxic company to work for. sales people were all pushed into one of the subsidiary company's.

All the new agents are placed in queue in which management recently told of them "don't expect to sell much home & auto, push really hard for the pet insurance", the reason being 95% of leads you take will be instantly rejected by UW. The only agents still making money in the DRC are tenured agents from before 2024 who are in advanced queues and higher base salaries around $65-75k.. Liberty is incredibly toxic. Everyone is backstabbing, stealing credit, and clawing to try and get supervisor or manager riles. You WILL NOT have real friends, everyone wants to see you fail so they can be next in line. If you want a new contact center sales job consider Travelers, KIN, or The Hartford would be a better choice.

Your rejection rates are way off. And you'll make less at those other two carriers by far. Weve found one of the negative ones, OP.

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