I am looking for a change and hoping to find a new opportunity where I can show my skills while being myself. I am compassionate, attentive, creative and supportive. I enjoy listening to others, learning new things and working hard. I want to feel successful by obtaining a position in Customer Support, while achieving my goals. I have created a step by step strategy in how to guide and assist people: Research and Resources, Communication with Compassion and Listening to Learn.

What do R&D strategy focused solutions entail? Is the focus more on the efficacy of clinical trials?

How do you all keep up with trends in risk and internal audit?

Hi team,

I have 6 years of experience as a Human Resource Manager back in my home country "india" and i am looking for a job in this field itself. I had done a course of Post Graduate Diploma in Business Administration in my home country. Kindly let me know if you have the options where i can apply. Also, what would be the starting salary ?

M/SM and above, why do you label a meeting as “touch point” or ask if you can have a “quick chat” when it’s something serious? Millennials like us always assume we’re about to get fired - I actually have been laid off in a meeting with that title. But at my new job, my boss asked for a “quick chat” to literally ask me to change the title of a meeting and then chat about christmas. Now that I’m in management, I want to understand it better.

Top in-house agencies in NY right now?

Anybody selected at an architect level in LTIindtree/LNT Infotech ?

Has anyone created a good law school style outline for the CIPP/US book that they are willing to share? I’ve outlined about 1/3 of the book and it is just taking way too long...thanks!

Is there any work life balance in deal advisory within the big 4?

Anyone here from SharePoint and Microsoft technologies?
How is the projects and WLB in this domain?

Hi fishes,

I found different user login related bugs in a website that hamper the user experience.

What is the correct procedure to report those bugs?

Also, can there be any potential scope to get bug bounty for the same?

How to approach this?

I'm planning to send an email with the details of the bugs to the customer care and feedback email of that website.

Thanks a lot.

Please refer me if you can. I have 11 months of experience working as linux system admin. I want to change company. please help me 🙏.

Hey guys I'm moving to banglore this month. Work location is salarpuria softzone. Looking for pg mate for 2 sharing or flatmates. Anyone interested to take together

Advice: had a nice call with a GSD three weeks back, he suggested I connect with a strategy director at the agency. I followed up with both but haven't heard back. Do I nag them again? Is it too late?

There are too many men out there who think that just because I'm being polite, it's a sign that they should flirt with me while I'm at work. I thought this was 2022, why haven't we as a society gotten past this yet?

Best time sheet system you’ve ever tried in a job?

I feel like I keep finding out these random benefits that I was never aware of. What have others found to be their favorite benefit?

Ee corona situation lo evaranna bayataki veltunaara ? For gathering etc !? Chicago lo unna telugu consultants emanna kaluddaam ante cheppandi, with social distancing rules.

I need to do a case prep. Let me know if anyone is available today or tomorrow? Based on ET

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Ways to destress during work as a customer support agent?

When you’re applying for customer service jobs, do you customize the resume objective for each?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Managers, how do you help your customer support team avoid burnout?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Are you worried about how quickly AI support is growing?

Hiring managers, what do you look for as you’re going through resumes?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

What are your tips for publicly responding to negative reviews?

How have the skills needed for working in customer support changed over the past decade?

Tell me a feel-good story from work that will restore my faith in humanity.

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Will the customer support future be led by chatbots or will we still be necessary? lol