I am looking for an entry level customer support role in any company. I have 2 months experience working as a Customer Support Volunteer. I really need a job so I can go back to school. No pay(salary) is too little.

I’m a manager in PwC’s human capital practice. I’m getting recruiting messages from the other Big 4, as I imagine most of us are. I’m interested in hearing about human capital consultants who went from PwC to one of the other firms, as well as people who came from one of the other firms to PwC. Happily ever afters as welcome as horror stories here. Thanks!

I am an Indian CPA and pursuing my level 2 Cfa. I have worked with family office and Swf and have relocated to Vancouver. Any tips on where to begin my job search

Hi 👋 I’m new to the LA area and looking for good networking events. Any places I should look into? Thank you in advanced!

I am a 3rd year senior associate in alternative investment tax and up for manager promotion this year. I really dislike the long hours of this job and seeking to make a move. Although I’m not sure i necessarily want to stay in tax. I have a young toddler at home and want to find a job i like, makes decent money, and has decent hours so i can spend more time with family.

Has anyone been in a similar position and made a move? Can you please share your experience? Thanks!

Any good recommendations for Emscuplt in Chicago. Also any preferences between any of the non invasive weight loss treatments: cool sculpt, cool tone, Emscuplt , laser lipo etc.

Hey all, please give me some ❤️ so I can send a dm

Cleared technical round of MPHASIS, what should I expect in client round(BlackRock)

How’s Salesforce market for a senior technical architect with 12 years of experience? Which city is best and what salary to expect in US?

Hi Fishes,
I have 6 YOE in financial reporting, if an opportunity in Morgan Stanley in fund accounting arises, should I go ahead with it or would it be a reverse step career wise, would appreciate insights on same and also of MSFS Fund accounting culture, WLB, if anyone can help with the same...
Thanks in advance, would appreciate your help

How long is it recommended to stay in a role so it doesn’t look like job hopping?
I would like to continually increase my income, but 3% merit increases don’t cut it.

What does a 30% travel requirement mean in a job description? How often do they expect the candidate to travel ?

I’ve been asked by a client to coach their team on how to structure and write scripts for their corporate event content (e.g. panel discussions). I’ve happily had a crack at helping them but it’s a bit out of my wheelhouse - is this ask something that would ordinarily be given to an agency copywriter? Or would it usually be something a content or speech writer would do?
Either way, I’m happy to add the additional skill to my CV 😅

Tired of this constant grind and constant layoff situation in NYC. Thinking of making the move to LA. Any thoughts? Yay or nay?

Another day, another bunch of radicalized white nationalists trying to convince themselves their terrorist insurrection is the same thing as black people wanting police to murder them less

What's the org structure at Deloitte? Is Assistant Director at EY GDS same as Director at Deloitte India?

Is it common in Optum to ghost candidate again and again??

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Is outbound customer support typically less stressful than inbound?

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Can I still work as a telemarketer even though I have a noticeable accent? People don't say they can't understand me but they seem relieved when they get to talk to somebody else. My boss acts like I'm not very good at the job and I think it's because some customers think I am an "outsider," for lack of a better term. I just want to fit in.

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Managers, how do you help your customer support team avoid burnout?

How to stop customer service from ruining your day?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

When you’re applying for customer service jobs, do you customize the resume objective for each?

Tell me a feel-good story from work that will restore my faith in humanity.

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Will the customer support future be led by chatbots or will we still be necessary? lol

Hiring managers, what do you look for as you’re going through resumes?

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?