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Since your company HR wrote you up I would ask them for training on how you should appropriately respond. They’re building a case to fire you so you need to be proactive
I had a report tell me that my criticism of her sloppy work “triggered” her. I asked it it triggered here to do better next time, because that was my goal. After that she started doing a better job. I could tell she thought about going above me for a second
Pro
No. Way. Omg. I would go through the roof. How about: Your sloppy work triggered me, and (fill in your version).
Maybe don’t call people out in public. It’s fucked up to blind side coworkers with criticism in an open forum. You don’t have an adversarial relationship. You’re teammates. You rise and fall together.
Feedback in private and praise in public. It has nothing to do with age. I’d be pissed at you too.
You’re correct. Tactfulness is key to managing, especially in a group setting. The key is to know each of your employees/subordinates well enough to know what approach best motivates them. Sometimes you are forced to be the bad cop, and have to lay out heavy consequences, but do it in a professional, yet stern and compassionate way. Ask yourself how you can inspire them and help them fix the issue.
Thick skin on both sides of the issue does help though.
Same thing happened to me. She criticized my copy without real meaning or back-up; just that she didn’t like a word I used. I came down hard like I always do when someone is arbitrary, after giving her every opportunity to explain herself. Next thing I know, I am in HR and it was exactly the same response from them.