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Totally agree. Everyone acts like united is the worst but I’ve had far worse experiences with American.
I’m platinum and they checked my back size thinking it was to large for carry on. It’s this type of shit that makes me angry. Your top traveler and you want to double check if his bag is too big. Seriously ?
I used to be American Platinum last year. Dropped to Gold bc I switched to United for most of my flights. The perks at United are so much better. At American I got “Good job” vouchers I could give out to staff. Really though?!?
Do love the cookies
C1, Platinum is far from a top traveler
So. Here’s a bigger reason to hate them:
Girl next to me was on something. Like seriously badly high/drunk. Slurred speech. Slow movements. She fell against sears as she boarded.
Beverage service comes, she asks for two bottles of red wine. Her speech is CLEARLY slurred. Downs both in less than 5 minutes.
Gets up to go to the bathroom, practically falls over once.
I’m at the window but I flag down the flight attendant to tell her this woman isn’t doing so well. She said “Ok” and nothing happened.
We land
She fell down the aisle de-planning. I talked to the flight attended about getting someone to help her but they just shook their head. She was bouncing from one side off the jet bridge to the other. I ran after her and put my arm around her to steady her.
She asked me if I wanted a drink. I said No thanks, maybe we should get your luggage.
She kept saying she was fine. “Just sick” but she was holding a glass tube with what looked like water in it.
I asked gate agent to send someone bc I don’t want this woman to get into a car or be taken advantage of by a stranger.
The gate agent asked me her seat number. Ok wtf. Call security you moron.
I lose her. Go damn. Hate American.
I inform the bars in the area to be on the lookout and not serve her. Wait for her in baggage claim. God I hope she’s alright. ☹️
Consultant 1, it's bc bags too big won't fit. Come on now...