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I have 9YOE in channel development, B2B , B2D , Team handling for sales and marketing role , working as Regional manager of Andhrapradesh for MARG LTD.
Need to change due to growth and betterment for my career.
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If it isn’t compliant with the company code of conduct/community posting guidelines then I think it’s appropriate to remove the content.
To expand a little… if it’s NOT against code of conduct but instead just something posted in somewhat poor taste, then I think from a DEI perspective it may be beneficial to leave it up and see where the conversation goes. It may be an opportunity for the author to learn a thing or two from their peers and engage in meaningful conversation. I’m against censorship however I am a fan of following the rules if/when they exist.
If it is a company slack and against that policy yes if not then ABSOLUTELY not ok. Why would you remove something "Potentially offensive"? Someone is always going to be offended we need to be offended to grow
I would talk to the person who posted before I did anything. Seek to understand their intent, and give them an opportunity to retract or clarify what was said.
If it's a company Slack channel, I would remove it if they aren't willing to.
If it's a private channel that includes colleagues but isn't a "work" space, I would decide if I want to continue to be in that channel if they aren't willing to retract or edit.
Either way, go into it assuming positive intent and that the offence was rooted in a lack of understanding and not rooted in hate or offense.
Pro
I'd be handing this off to legal and whomever owns the code of conduct. It is not the DEI team's responsibility to police internal networks, and we should not be making decisions as to what is appropriate in this type of situation. I could see the DEI team being consulted, but not making the ultimate call.
Hand it off.
Enterprise social networks (like Slack) are typically managed by Comms, sometimes Tech.
If the ESN is well governed, there will be community managers whose role it is to moderate conversations and remove anything that doesn’t align with the organisation’s code of conduct and ethics. They would also get in touch with subject matter experts, if necessary, for input.
When I managed such a network in a past life, I would suggest to community managers that they call the person posting and ask them to take down the inappropriate post. I don’t recall this ever being a big deal and I could count on one hand how many times it was ever required.
It's important to screen the Slack channels. It makes the platform safe for everyone. If you don't hide or delete and call out the offensive remarks it can be a bunch of HR reports.