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It's their attitude so it's the individuals problem but I do believe the manager is responsible for addressing it. It doesn't mean they are at fault if the individual doesn't change it (they're an adult, right...I mean anyone with kids know we can't control others only influence). It's also the responsibility of coworkers to communicate if they see or are a recipient of the attitude to either the manager or person (this is if typically best, if they're comfortable).
If a subordinate's attitude become my problem, it is definitely their problem. The only attitude that is acceptable is one of dedication to providing competent and timely service to our patients and this company. Anything south of that puts them on a short list for being referred to Burger King for their continued employment. I have put up with too much crap, have too much pressure coming down from above, and am too old to let some one who wasn't even born when I started here disrespect or disobey me. If they have a concern or problem with a job duty, I am always available and ready to help them in any way I can.
I am a super nice person. I’m always trying to approach employees and let them know my expectations . I do have some that really get upset if I tell them the closets need to be cleaned or check on residents every two hours . I get plenty of attitude. It’s definitely not always the managers fault .
My employees will always give me an attitude if I ask them to do more than they want to do. But that’s life and you’re paid to do a job. However if I do notice an attitude change abruptly I take the time to chat with them- maybe it’s something we can both learn from!