I'm interviewing at an agency with unlimited PTO and the interviewer told me there's never any issues with people abusing it and there's no guilt attached with using it. What is y'all's experience with this in an agency setting?

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My experience is that unlimited PTO is just another way agencies try to take money out of your pocket. PTO is part of your comp. If they fire you or you quit, they don’t need to pay you anything extra because you never had quantifiable guaranteed PTO to begin with. I try to avoid agencies that run this scam.

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20 days a year is generous.

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I love unlimited pto, I take about 6 weeks off per year, but I’ve been fortunate to be on teams where it’s encouraged to use it! I’d just put in writing before accepting the position, something like: “I’ve never had unlimited PTO before and it makes me a little nervous, so I’d like to gauge my future boss’s expectations here. I’m coming from X number of days pto so I plan on using at least that many. Please confirm that is an acceptable amount given the team’s culture and norms.”

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Used to work at Digitas a few years back before the shift to unlimited. Even then people were highly encouraged to use their days, and never once was I made to feel guilty about taking every last one.

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My job offers unlimited PTO and I take it!! My boss says he aims for 4 weeks a year but I def see people taking more time off….. so I don’t feel bad. My work is getting done.

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I dont have it anymore, but I had it when I worked at Golin and it was fine. They told me the average there was 3-5 weeks, so I took 5. But it really depends on not only the agency but the team.

I'd ask to talk to a couple of potential peers and make that one of the questions: How many weeks do you take off? What are the restrictions? (There are ALWAYS restrictions that you dont find out about until it's too late. Like how many weeks notice you have to give to take it, how many different teams you have to get approval from, how much time you can take at once, when you can take it.)

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Unlimited pto is a way for agencies to get out of having to pay you out for unused vacation days when you leave. At least in states like CA where they legally have to rollover unused vacation days and pay you for them when you leave the company.

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It's a coin toss honestly. I think most will agree that unlimited PTO comes with guilt because it's engrained in our work culture. I'm biased for it because unlimited PTO works really well for my team specifically. As a manager, I do keep track of how many days my direct reports take off, but it is purely to make sure that the rest of the team is also not out at the same time & are able to cover for them. I make an effort to communicate that # of days doesn't matter as long as the work is getting done and that the team morale as a whole is good as a result. Before I became a manager, the team I was on also respected everyone's PTO requests. I probably took on average 20 days off a year (officially). And unofficially probably 25 days off (our clients are all online retailers so things are very quiet after the shipping cutoff after holiday). But I'm 100% positive there are other teams at my agency that don't/can't operate this way.

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It's not a deal maker. It's not a deal breaker. Manage expectations cos YMMV.

Definitely a deal breaker for me. I negotiated my PTO before it went to unlimited. I’m not in this business as a public service. More days off = more money per day I’m actually working = a way to get a raise without asking for more money. All we have is time and mine is priceless. As is everyone’s. You pay me to take away from my real life. I can give more at work if I’m not fried from burn out.

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I’ve found this to be the case, it also takes a lot of work for people like myself taking enough vacation in this instance…

This is vaynermedia huh

It’s great for me. I see people using it. I use it

We have unlimited PTO and none actually uses it. I think agencies use this as a “benefit” because it’s cool for people work at a place that allows you to take as many holidays as you want but in reality they know none actually takes advantage of it because of the huge workload that most agencies have

Our agency tried it and it failed. Two or three people straight-up abused it, while many others felt like they couldn't afford to take their PTO without letting work drop or failing their teammates. What was supposed to be good for recruiting and morale backfired.

I loved it. No issues, no judgement, abused by less than 1% and there’s always that one person, unlimited PTO or not.

i don’t think unlimited pto is the “scam” someone suggested above—at least not in an honest agency with a good culture. such as the one i work in. that said it’s way way better to ask your boss or your hr director what’s appropriate than to feel guilty and take less than you should.
fwiw ‘unlimited vacation’ seems to be a benefit to the companies where it’s the policy:
1) because people take less vacay on average not more in the co’s which offer it.
2) because it wipes out the legal/financial liability of “unused vacation days” which previously had to be paid out when someone left the co.
so don’t feel guilty—use your vacation and recharge your mind & soul!

I got laid off in the middle of a 3 week vacation. I had the trip approved and we apparently had unlimited PTO. I think it’s a bunch of BS.

My manager really enjoys the benefit of unlimited PTO, thus so do I.

Its a fantastic benefit when you use it. You give far more time than you need to at work, so may aswell get some of that back and spend it doing something more meaningful.

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