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Additional Posts in Healthcare Administrators/Healthcare Leadership
Who is in the dental field?
Patient experience consultants? Are your here?
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I dont think so. Its just email etiquette. Im in my late 20’s and i don’t send my emails with hey i usually save the informalities for a teams message
I personally don't think it's that serious I am in my late 30s. I am always professional in emails however if you send out an email telling them how to send a professional email to them they may think you are petty. I would say just create a form for pto request instead an state that filling out this new form is the new process. This way they will respect you more. I am sure they are all adults and receiving an email from their boss about how to send an email is belittling to some.
I don’t think it’s wrong. You could make a general announcement or teaching to your team about appropriate ways to address each other in email at work.
Friendlier and formal are two different things. Use your group reviews to accommodate this request. m
Yup this would create a problem and they could no longer feel comfortable in talking with you
Ok thanks, I don’t want to bring down team morale, but I’m so tired of these emails saying- “hey”, with no please or thank yous.
This is why Heinz ketchup doesn't care about pets
I struggled with this too, as a young millennial that had classes in high school that taught email etiquette. Some folks either don’t know, weren’t taught, or don’t think it’s a big deal since it’s not dealing with patients.
We were young and new once.
As long as staff is professional to patients in written correspondence, then this may just be a personal issue that you will have to get over.
Leadership needs to pick their battles correctly and this can be perceived as nitpicking or micromanaging. Correct only when it actually matters and not because you would prefer it a certain way.
If it truly does bother you, either create on online form for staff to submit time off requests or create a template for them to use/copy and paste when emailing. And teach staff to submit time off using whichever way you choose, so that it is streamlined and it helps YOU.
I find that if I frame changes as ‘it helps ME’ then staff is much more receptive. ‘It helps me keep track of time off by having an actual official way to do it so that nothing gets lost.’
It’s not micromanaging, it’s change for an actual reason. Then you get the results you want anyway :)
Yeah it seems like you’re looking for formal etiquette. Is it worth picking a battle over?