My boss once told me the customer is always right, but they are not always correct. What happened to "the customer is always right?" Does it still apply, or is it outdated?

What's the best way to describe building and delivering technical proposals (i.e. business development work) and make it sound fancy for non-consulting firms?

Question is inspired by the "changing a light bulb" consulting meme.

Any vaccancies in supply chain management / procurement ?

Experience 4.5 years
E2E vendor Management

I just got a job offer for an Entry Level Software Engineer at Boeing in Saint Louis. The salary is $82,000 with an $8,000 sign on bonus. I was hoping for an offer closer to 90k base and I don’t care too much for a sign on bonus. However, this is a lot more than what I’m making now, and would be my first SWE job. Should I counter? If so, how would I go about doing that? Thanks!

Does Capgemini Hyderabad has good projects or only support one??

Because of this sub, every time I see a dog now, I subconsciously think the owner is going to ask me for a referral.

Anyone ever mount a tv in their apartment and then suddenly hear way more noise from your neighbor?

Max you would spend on a condo/apartment with about $1.5M NW and 500-750K income? No kids so no fixed costs currently for childcare and school though could see those emerging in the next five years. Otherwise pretty low key lifestyle with maybe a few meals out a week. Interested in hearing both from a purchase price and rent perspective. Thanks!

Hello! What are the first steps to leaving agencies and going freelance? Working as a data, insights and strategy specialist in particular.

Freelance is completely new to me so any advice/guidance/links would be greatly appreciated :)

Guys, need one quick suggestion -

28th Jan(after 2 days) is my joining date in one of the organisation.. meanwhile I get a call from one of captive company for final managerial discussion scheduled for today itself.
I doubt they can release offer in just 2 days if all good, having said that tomorrow is holiday.
Ques- should I tell after 2 days I have to join one of organization. Or can I tell, still I am with current organisation and serving np, probably 60 days left and wait for their offer..

I have joining on 08/08/2022 in Hyderabad Office.
Do we get any welcome kit from JP Morgan?

Which better State Street or jp Morgan for work life balance & professional growth

Is a 2-day deadline to accept or decline a job offer normal right now?

Has anyone ever asked to renegotiate their salary after starting a job? I’m 2 months into my new job and I have far more responsibilities than what I was told. It’s a lot different than what was relayed in the posting and during the interviews. Additionally, they hired my counter part in as a senior manager which is at least $30k more than what I make. My peer has more experience so I expect that but I feel that I should be paid more, however I don’t want to leave a bad impression… any advice?

How can I break into transactional practice from a litigation background?

How have the skills needed for working in customer support changed over the past decade?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

How do you prevent the negativity of your job from impacting your personal life?

Hi fishes, do you get paid by the hour or receive a salary?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Are you worried about how quickly AI support is growing?

Any suggestions for how to find a fully remote customer support job?

With technology ever expanding, how do you think it will affect customer support? Will your favorite brands/companies replace people with robots?

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Managers, how do you help your customer support team avoid burnout?

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

When you’re applying for customer service jobs, do you customize the resume objective for each?

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them