{ "media_type": "text", "post_content": "Paying $60 for 12 Mb/s internet with AT&T. Called threatening to cancel and the CSR called my bluff 😂. Was w/o internet for a few hours, called their loyalty dept, and got 24 Mb/s for $35 🙌🏼.", "post_id": "588cff8dc83ea9001601b1be", "reply_count": 11, "vote_count": 8, "bowl_id": "552d1d24dc1c586b09d2d051", "bowl_name": "Consulting" }

Paying $60 for 12 Mb/s internet with AT&T. Called threatening to cancel and the CSR called my bluff 😂. Was w/o internet for a few hours, called their loyalty dept, and got 24 Mb/s for $35 🙌🏼.

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Customer service rep not chase sapphire reserve P1

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SA1, those are the speeds I'm used to. But unfortunately I live in an apartment that doesn't service with anyone but AT&T :(. So they have us by the balls.

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?? What's Att got to do with CSR?

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Got 100/100 for $45/mo with FIOS.

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How did you get their loyalty department

I told the first person who picked up to transfer me to their loyalty department. He did it without question.

Well, good on ya for getting a better deal.

OP where are you living? We just had the same situation but found a new experimental service that's supposed to be awesome. Sonic I think? My roommate set it up

How did you call their loyalty dept? AT&T was charging me $60/month for 5 mbps. Called, told them the price was outrageous and wanted to cancel. They would only lower my bill to $50/mo, so I cancelled.

D1, I live in Houston. PwC3, I called multiple times until one of the customer service reps transferred me.

150 Mbps for 70 bucks here in SJ

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