So I currently work in the fraud department of NFCU as an MSR3 (ASAC) the promotion was fine at first, but it caused alot stress that triggered depression and anxiety and fir the last 6 months I have been on and off short term disability. Why does NFCU not want to honor my request for a demotion due to mental health???

likefunny
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I am so sorry to hera that. I am not sure why they wouldn't want to honor your demotion but that is crappy of them. Seems to me like they don't care about what is best for you.

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Any suggestions on alternative companies to work for? I hate to lose the money, but quality of life has never been so important to me now more than ever...

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They would rather have you resign, than accommodate you. A lot of other financial institutions have similar calls centers. In my opinion, NFCU is not even beginning to be the quality of company I thought they were 11 years ago when I started working at NFCU.

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Agree with Equity Loan Processor I, they're trying to get rid of you. Some of these managers, especially in the call center, are cold and heartless. I've been at NFCU over 15 years, the decline of the work culture is very apparent. It's the natural evolution for most if not all organizations. The bigger they get, the more success they attain, the more they view employees as just dispensable cogs in the wheel.

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I wholeheartedly agree that NFCU has drastically changed since I started working there as a contractor in 2012. I totally agree that NFCU call center supervisors are cold and heartless. They don’t want to let you out. They let you burn out and they won’t help you. Try looking at a few other financial institutions because I think healthier environments are certainly out there.

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