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It happens and you learned. I'm sure your boss will understand in PI. I've had employees make way bigger mistakes.
Your doc will usually waive same if the mistake is from your end. Talk to the doc or his assistant and explain the facts that you were not involved in the first IME and you were recently assigned the case.
I am sure you have a way around cos interpreters are usually not required for IMEs except on rare occasions were necessary.
As for your boss, I am sure your boss will understand.
Personally, this sounds like more of the fault of the calendar clerk. When they confirm the date they're supposed to ask pltf's attny if an interpreter is needed. Lawyers don't usually handle that. I would probably approach it like "There was a breakdown in communication here. How do we fix it?" vs. "This was my individual fault and I'm totally responsible." Also, I would speak to the doctor. If he wants to get more work from you in the future he'll work with you. If he'd had a regular pt in that slot he'd barely have gotten $200 of reimbursement from the pt's health insurance. And any prep he did is not wasted. The pltf is still going to have the IME.
There should be a policy in place at your office about interpreters
I think he meant a standard operating procedure or checklist, not an insurance policy. If not then put it in there. We created a Wikipedia for all of our policies. www.tettra.co I've got a referral code if you want to PM me. Check TT if not in TT put it in TT is our motto.
Don’t worry about it. It was a mistake. It is not the last you will make in your career. It is also relatively harmless.
You tell your boss honestly what happened with a plan to fix it.
Every attorney has made a mistake. The best face the mistake, are honest about them, and come up with a plan to fix it.