TGIF, amiright? I'm planning to spend my whole weekend talking to NO ONE!

Does BofA give broadband reimbursement?

Why is drinking and getting drunk the “fun” traits but staying home to chill is “boring”? I must be in the wrong era 🥺

Hey Mates,

There are talks of focusing on talent retention & offering competitive pay in meetings by Higher Leadership so
Is there any salary correction actually happening for current employees or some salary equity policy being made?

Little Random but bear with me? I’ve finally decided to pull the trigger and hire someone to clean my place and looking for good recommendations for a cleaving person, preferably in Southbay (Manhattan Beach, El Segundo Area)—-any good recommendations?

Anyone able to provide info on market comp for biglaw 5th-year in the Midwest (non-Chicago)?

If minimum wage is increased to $15 dollars, what else do you think will be affected? Do you think other salaries will increase, do you think there will be a jump in prices, or will there be no changes besides less people in poverty?

Recently was informed that my salary will be increasing and was asked to sign a Confidentiality and Assignment of Inventions Agreement.

Anyone experience this before? Is it pretty typical?

I work at a surety agency and we would like to branch out into P/C commercial lines. Anyone know anything for sale? Or where to look?

What happens at RIMS? Is it worth going to?

Any sci-fi fans here? I recently read this book - blindsight. Absolutely delightful! It's one of those hard sci-fi novels and I'll be honest i didn't understand about 25% of all the concepts.. but even with that, it was soooo good!

Would welcome any other recommendations...

Any thought on tax resolution or going to work for a tax resolution firm?

Hello Everyone,

Are there any blockchain related projects in Publicis?

I have an offer from JIO and BottomLine.
Which one is better and recommend to join.

Can anyone suggest on it?

Is there any meeting on day 3 of joining

What should we do after day 2 induction program??

How is the job stability in Tesltra India How many employees work in India?
I was interviewed by people from Infosys, not sure how did they interview me for Telstra job. Any idea on these points ?

Is there anyone who works for Google or Amazon and has a healthcare background with no tech skills? I have my MBA with a healthcare concentration and I’m looking to switch industries. I’ve started to take certification courses on Udemy but would love any insight on how I could get my foot in the door with those companies. Thank you!!

I have a partner who routinely ignores emails or responds to them several weeks later. He has to approve every single document sent to the client or the court, which means you have a physically go to his office to ask him to review something. Half of the time you go to meet with him in person, he’s either on a call or otherwise busy. I find that this basically creates more work and makes meeting deadlines extremely difficult. Is this normal?

I'm a cashier. We just got a new manager, and she's making things really hard for us. She starts work at 4:30am and leaves around 2:30pm, but she still expects us to stay until 6pm and work on the weekends! She gives us really long shifts and doesn't give us much time for breaks. And when we ask her about it, she gets mad.

I'm worried that if I speak up, she'll make my life even harder. I don't want to lose my job because of this—do you guys have any advice?

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

Managers, how do you help your customer support team avoid burnout?

How do you prevent the negativity of your job from impacting your personal life?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

Are you worried about how quickly AI support is growing?

How to stop customer service from ruining your day?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Will the customer support future be led by chatbots or will we still be necessary? lol

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Do you prefer bots that oftentimes just provide a list of possible issues that you may have or an actual person where you can directly say what the issue is as your customer support? Let’s discuss!

Hiring managers, what do you look for as you’re going through resumes?

Hi fishes, do you get paid by the hour or receive a salary?

Ok, so I messed up. I thought I had pressed hold when I turned to a coworker and said the customer was “one of the rude ones.” …turns out she wasn’t on hold, and heard me. How do I apologize to my boss?

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had