Thoughts on Everlaw vs DISCO?

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I won't use DISCO because they called me every day, twice a day, for over six months trying to get our business. All that time, they left a voicemail just twice. The first time it sounded like the caller was returning my call ("hey it's Mike, give me a call when you get the chance"), with no info on who was calling or why. The second time they finally said who was calling.

Had to have IT block the number.

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My firm uses Disco as our primary platform. It is purchased from a "distributor " so A1's experience may be with a particular distributor and not the makers of the software itself. Overall find it a fairly intuitive and user friendly product. I have also used Relatively which may have a handful of more sophisticated features but find it less user friendly

Have never used Everlaw, but Disco has been able to do pretty much everything I need and I was able to pick most of it up without even formal training. I needed a short training to get the hang of relativity

I really liked DISCO’s interface on the one case I was on that used it. But they royally screwed the pooch on something, so a partner declared them dead to us. Human error, not technology, but still bad.

I really hate the relativity interface though. May eventually try DISCO again (with a strict leash) if it’s ever up to me.

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