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Speaking as a patient, I appreciate having access to this when the problem doesn't require a hands-on, eyes-on exam. I know it's made a lot of overworked GP's lives easier. Almost everywhere is short of GP's right now and if they can reasonably care for a percentage of their appointments every day by phone, it's going to make for shorter waiting times for those who truly NEED to be seen.
Good for quick easy appointments that don’t require an exam or testing, for patients that have the capacity to use the technology.
Badddd for certain populations that arnt tech savvy or those that don’t realize they really should be seen in person for provider to be able to treat them.
ALSO: Payors need to be more transparent with patients on when telemedicine is covered and when it’s not. People have no idea that since the COVID emergency ended audio-only visits are usually not covered and it needs to be via video, AND the patient needs to be located IN the state that the provider is licensed in… all if which can also vary based on state medical board regulations …. Sooooo it can be very confusing for patients.
I don’t believe I said anything that would insinuate payors should close the option but rather push for it by being more transparent with the parameters. Payors don’t communicate anything to anyone and it’s tiring!
Also … efficient providers can and do see 15 min appts so I don’t believe telemedicine helps that at all. Coding is dependent on both time and complexity. So regardless of how long you book an appointment for the billing parameters don’t change.