What do I need to know as a community manager. Pls can someone throw more light?

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A community manager needs to be able to handle multiple tasks simultaneously while always keeping the community in mind. You need to be organized, efficient, and have great communication skills. Additionally, it is important to be up-to-date on all social media platforms and understand how they work. Lastly, the more about marketing that you know, the better

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Do a search for marketing blogs. There are lots of great ones out there, and they are a great way to stay on top of trends.

What type of advice are you asking for? Did you already get the job and you don't know what to do or are you looking to get into the field?

I already got the job.
Just wanna know more about community managing, norm to do and how to improve.

I think the most important thing is always to keep a cool head: Whatever happens, and anything can happen, don't go over the line. It is important to remain calm in order to respond. And this applies to responses in more and less crises.

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Additional Posts in Community Managers

Nobody asked, but here I share the best 5 tools that will ease your job as a community manager:

👉 Canva
👉 Hootsuite
👉 Google Drive
👉 CapCut
👉Qoob Stories

Would you add or change something?

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Moderators/managers for virtual communities actually have a pretty difficult job because the rules for posting have to be interpreted, there are very few hard and fast absolutes in this profession

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How long do you give an initiative before accepting it didn’t work out and it’s time to try something else?

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I need a magic spell to make employers stop asking community managers to design, manage ads and create strategies. As you read, a CM is in charge of your COMMUNITY. They're should not be doing the work of 4 people.

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What resources would you suggest for learning about A/B testing in a community context?

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Are community manager conferences worth attending?

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It's actually a lot of work to manage our online communities, but some people think my job sounds "fun" because I "get to" surf the internet for a living, if they only knew...

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I’ve been thinking about starting a blog for community managers. What topics would you like to see covered?

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Wanted to share a recent win in case this would work for anyone else in the bowl -- We started a “share some music” channel in the community and it’s amazing how a non-related topic can encourage participation.

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I'm thinking of experimenting with some incentives to increase our community's engagement. What incentives have you used in the past that have been successful?

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Am I the only one who gets offers from clients with crazy unrealistic expectations about how fast a page can grow? Like no, sorry, I can’t get you 100,000 new TikTok followers within a month.

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I feel like a big part of what attracted me to community management was spending so much time in online communities myself. CMs, are you active in communities other than your own?

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How do you make sure you are keeping the brand voice consistent?

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Looking to create a survey to send out to our customers to get an idea of what kind of content they’d like to see from us. Any suggestions on high-value questions to ask?

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Do you allow the community to discuss your direct competitors?

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Our community engagement is rising at an impressive rate but the CEO is focused entirely on vanity metrics. He’s making me feel like my work isn’t paying off and it’s disheartening.

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In my opinion, the slow ROI keeps businesses from seeing the importance of investing in the community. Do you think that attitude is changing?

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I’m finding it surprisingly emotionally taxing to be constantly fighting for ways we can benefit the community when the rest of the team focuses on ways the community benefits the company.

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