What do I need to know as a community manager. Pls can someone throw more light?

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A community manager needs to be able to handle multiple tasks simultaneously while always keeping the community in mind. You need to be organized, efficient, and have great communication skills. Additionally, it is important to be up-to-date on all social media platforms and understand how they work. Lastly, the more about marketing that you know, the better

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Do a search for marketing blogs. There are lots of great ones out there, and they are a great way to stay on top of trends.

What type of advice are you asking for? Did you already get the job and you don't know what to do or are you looking to get into the field?

I already got the job.
Just wanna know more about community managing, norm to do and how to improve.

I think the most important thing is always to keep a cool head: Whatever happens, and anything can happen, don't go over the line. It is important to remain calm in order to respond. And this applies to responses in more and less crises.

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Additional Posts in Community Managers

Wanted to share a recent win in case this would work for anyone else in the bowl -- We started a “share some music” channel in the community and it’s amazing how a non-related topic can encourage participation.

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How long do you give an initiative before accepting it didn’t work out and it’s time to try something else?

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Do employers care if you graduated from an Ivy League school?

Is there really a perk to where you graduate from?

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I love the engagement part of the job but hate the data. Do companies ever hire just community moderators?

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What prompted you to do a complete community overhaul? Did it pay off?

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Have you ever hired a freelancer to make some memes for your community? I was thinking of trying this to get some new members.

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I feel like a big part of what attracted me to community management was spending so much time in online communities myself. CMs, are you active in communities other than your own?

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What resources would you suggest for learning about A/B testing in a community context?

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I need a magic spell to make employers stop asking community managers to design, manage ads and create strategies. As you read, a CM is in charge of your COMMUNITY. They're should not be doing the work of 4 people.

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Nobody asked, but here I share the best 5 tools that will ease your job as a community manager:

👉 Canva
👉 Hootsuite
👉 Google Drive
👉 CapCut
👉Qoob Stories

Would you add or change something?

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Our community engagement is rising at an impressive rate but the CEO is focused entirely on vanity metrics. He’s making me feel like my work isn’t paying off and it’s disheartening.

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In my opinion, the slow ROI keeps businesses from seeing the importance of investing in the community. Do you think that attitude is changing?

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I’m finding it surprisingly emotionally taxing to be constantly fighting for ways we can benefit the community when the rest of the team focuses on ways the community benefits the company.

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It’s amazing the power that asking easy-to-answer questions can have on a community. It’s a great way to get nervous users more comfortable with engaging.

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My coworker constantly undermines me and makes me look bad in team meetings. Should I try and address this directly with them or should I go to my manager first?

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What questions should I ask a candidate during an interview for a community manager job?

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We’re looking to implement incentives to encourage community engagement. We’re going to test both material incentives (product) and good ol’ fashion recognition. Which one do you think will do better?

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Are you an experienced community and social media manager expert with 4 to 5 year of experience.
You can DM.
Let’s make a deal.

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I just left my job where I managed a community of 20-somethings and am about to start managing a community of people in their 40s. How different will it be?

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Do you have a separate exclusive community for your most loyal users? How is it working out?

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