What's the biggest lesson you've learned about how to make a sale in your career so far? This year was an amazing one for me, and it's ever since I sincerely started to follow this "Stop trying to sell the car and start helping the person. Once they trust you and feel understood, the paperwork basically fills itself out".

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That's a good one. Mine was to just see my job as a job and not be emotionally affected by it.

I like that. I think my lesson was similar: it's all about solving problems. If you're just selling to sell, you won't sell anything. If you're selling to solve a problem, you'll start moving things quickly. It's all about the mindset.

I think about relationship building.

Im also going to try emphasizing problem solving in the new year.

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