Advice for how to deal with new Directors communication policy...

Worked solo on an account for a few months while my team was interviewing for the Director role above mine. (Cont)

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You’re 100% not crazy, OP. Make it clear that you’ll monitor emails but won’t respond outside of work hours unless there’s a real fire drill. In 10+ yrs I’ve found that clients respect you more when you set clear boundaries.

Have a chat with your director to see if there is a reason they need this. Can’t hurt!

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I report to client office everyday from 8 to 5, am well liked by the client and have a good rapport with the multiple other agencies we work in tandem with for the client. I have a work phone, but use it at work only since I don’t have a desk line. I lock up my laptop in my desk at work each night. Since my new director came in, it has been made clear that I am expected to be checking my email after leaving the office. Some of the other agencies send communications after 5PM, but it’s not like what they’re saying is an immediate action item - nothing happens til morning anyways. I have had to cut my runs short, leave the gym, and even answer a phone call while at a sporting event because my director has reached out about an email that came through. Am I crazy?? We’re not saving lives here... 40 hours a week seems plenty to dedicate. When your boss has a different opinion how does one firmly but respectfully stand their ground on this topic?

Your argument is reasonable. But this business is not rational. Dealing with clients and bosses requires finesse based on, mostly, EQ. If you’re not willing to deal with all the crazy stuff that will come your way over the years, please apply some critical thinking to your career choice. You’ll find that working in this industry makes no logical sense. But the people who love it, love it.

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