Any recommendations for resources to improve account management skills/processes? I was thrown into account management for a new growing agency. I’m still the only one and I have a massive client list I’m handling. I never have been trained on anything customer service I feel like some of my processes could be refined and I don’t know what the PMs should be doing, and what’s on me. I work in the web design department and I’m clogged with 75 clients because I can’t get them moved through.

Has anyone gone from being an admin to working in IT ? I have a big interest but not sure where to start. My current company has an IT department that I may be able to look into.

Hey everyone, I'm currently getting my undergraduate in Finance/Risk Management with a comm minor with hopes of law school immediately after grad. I have been recently thinking of switching to a double major of business management along with the finance. Want to practice corporate law, does anyone think this change would be worth it? Thanks!

Currently work at Moody’s as a credit analyst trying to figure out what are good exit ops, if anyone has any advice please let me know, feeling pretty stuck right now

Hi Guys,

I have 10 yrs of exp. in Cust. Service, Sales, Business Dev. Customer retention in multiple industries. I am a foreign language expert with a simple graduation.

I am looking for some better career move.
Kindly suggest something considering I do not have any tech knowledge or exp.

I have 11 yoe in QA. Now at 19.5 L package. What is the average salary i can get if I do Scrum master certification like CSM or PSM1 ? Also, after doing certification, is there a chance to get scrum master jobs ?

Best consulting firms for PE work (CDD,Value Creation)? Looking for the best firm for exit ops to PE ops eventually. Thanks!

Account executive here, who has about 5 years of agency experience. Who else is completely over working in advertising and what steps are you taking/planning to make a career move?

Not looking to make a move anytime soon due to covid but am curious to what everyone else is thinking.

Does anyone have any advice on how to shift from a specialist (paid advertising) to a more strategic (in digital marketing) role? I've been job searching for a couple of weeks and would love to be considered for roles outside paid advertising but it seems to be extra challenging this time of the year.

Anyone have any experiences exiting consulting to become a lawyer? I’m specifically interested in being a public defender/immigration attorney.

Hi Fishes,

Does taking up a delivery manager role mean that there will be no more growth in terms of technical knowledge?

Any thoughts/opinions would be helpful

So I’m an idiot auditor. I am about to promote to senior -I’ve gotten 3s on every review. I have an opportunity to move from audit to deal advisory within B4. Am I equipped to handle the new role??

I have about 10yrs of customers service experience. I'm looking for work, but I'm always getting minimum wage for this position. Should I change career path? Or is there a job for customer service that actually pays well.

Looking to improve general communication skills (especially around structuring narrative/ key messages), any books/courses that you would recommend?

What is everyone's long-term career goal with the clinical research field? What do you hope to be doing in 10-15 years?

Which career level and salary package to expect for a candidate with 5YOE in ITES Operations? Can I get a team lead position without prior experience? I have assisted team leads in handling new joiner orientation and other programmes.

What’s the difference between a corporate financial analyst versus a financial analyst at BAH? I’m assuming the corporate position is an internal role; is that generally viewed as a tier below anyone client facing in terms of salary and career progression?

Junior associate. Should leave my firm and I follow a new partner in another firms’s established debt finance dept., or follow a new partner creating another big law debt finance dept. ? I’m leaving my firm no matter what, but have to chose between these two options - I’m looking for the most interesting experience !

Thoughts on potential business ideas or investment opportunities where I can live the life I deserve now and not in retirement? I’m always trying to think of potential business ideas and come up with nothing. As far as interests, it doesn’t matter what it is. As long as it makes money I’m interested.

Where do you guys go with new money under an advisory minimum for a year or so? Multiple clients saving 5-10k per month. A sh., C sh., ETF’s, other? Believe it or not, I don’t push WL insurance to all

During the warm weather months I try to set up impromptu events (Storefronts, etc.) where I can be in front of people at little/no cost. How do you guys proceed to take advantage of the summertime?

Hi Fishes,
Can you pls confirm the difference between 'Job Level' and 'Management Level' at PwC?

Hii all ....
Can anyone give me some info regarding project allocation in tiger analytics?
It has been 3 months since I joined...still not allocated to any project.....
I am little worried about the recession news coming......

How do you get ahead on work during the weekends? Do you have a no work on the weekends policy?

Follow up post to my last post…My husband was laid off from the company where I also work. I am feeling really isolated / depressed about working and moving forward. I’m also getting to a stage where I’m really sad that people haven’t reached out to either my husband or myself to send well wishes or provide support. It’s like they don’t know what to say or I make them feel awkward so they don’t bother…I’m trying to focus on a few that have been supportive but it’s hard…Any words of advice? 😞

Looking for paid social freelancers if anyone out there is looking!

Hi, I am considering two offers in Strategy Consulting (MBB) and PE (Tier 1 European fund) for a first job post studies based in Europe. Do you have any insights/advice on what I should consider to make my decision (compensation, career opportunities, professional development, work-life balance etc) based on your experience?Thanks!

Protiviti team. I’ll be starting in a couples of weeks. Any tips? Looking forward to my first day.

What are some good conferences to attend for leaders in UX? Anyone have favorites?

Any recommendations for a book/podcast/self study materials for a new finance attorney? I have no background in finance and was assigned to a finance group. Help me!!

Hey IBMers/ex-IBMers,

What is the designation hierarchy in IBM GBS for someone joining as "Advisory Technical Services Specialist" at "7A" band?

Like I would like to know what will be the next designation/band once for me if I get promoted?

YOE: 6 yrs.
Tech Stack: Testing

Thank you in advance!

Deloitte 🐠🐟 in the DC area, which health plan do you recommend? I'm with Kaiser and it was a huge mistake. I'm looking to switch for 2020!

What time do we get salary? Ab tak aaya nahi. ICICI ka account diya hua hai

How much % hike we can expect from IC2 to IC3 under stevemiranda org ?

Does anyone have any advice on how to deal with discrimination as an Asian in the workplace? In my company it seems like it’s a white boys club where and they just promote white ppl because they’re white. And then they have a lower bar for promotions for minorities (traditional minorities likes Hispanics and African Americans). Meanwhile they make Asians do all the work. I am not generalizing that this is how it is everywhere but it definitely is that way in my workplace. Any advice?

What do I do if I’ve only worked one job (the one I’m currently at) and another company is asking for references? I could do professors from college but not sure if that’s a good idea. I wish I could give my current manager’s contact but I don’t want her knowing :/

I was told by my manager that I’ll be getting a promotion and a comp raise about a month and a half ago. It hasn’t happened yet and he keeps saying HR is slow to respond. Is there anything that can be done or do I just keep waiting around?

Any fishies in MPLS and willing to share AE salary expectations?

Looking for candidates interested in an Account Manager job in NYC or Atlanta on the publisher side of the business. DM me if interested.

When is it appropriate to ask / explore working on a different account? Or, alternatively, how long do you stay on a account before you start itching for a change? I’m happy with my agency but it’s been a long two years on my current client and wondering if I am just in need of something new. I’d also like to ensure I don’t get too deep on any one industry.

Kind of love my main client. She lowkey texts me when she steps away from calls to pee.

What is the average salary for an Account Manager position? For context, the agency is 100% remote and doesn’t base salary based on the employee’s location. Was originally told $80k but was then informed the recruiter made a mistake and that it will likely be mid-70s at the highest.

Any account executives in NY from Deutsch or Wunderman Thompson that can answer a few questions ?

When cold contacting an agency (because the agency doesn’t post jobs online), is it better to contact the head of account mgmt, or the agency’s recruiter?

Anyone know what the current atmosphere is like in McCann New York after they lost one of their biggest clients, U.S. Army? Does losing such a client deteriorate an agency’s culture/career prospects?

Anyone have any advice/best practices on the best way to collect feedback in a workshop?

Any account managers in here for chemical sales? Want to learn more about it...

Any success stories of moving from accounts to being a broadcast producer, how was the transition? Thnx

What does it mean if you get feedback such as “know the room better?” I came across a team email that was addressed to my account team, and I approached my boss about my response to it. Then he gave me this feedback and told me not to engage in the conversation. Funny thing is a strategy lead just responded back to the team with the exact response I came up with, and my boss agreed with her...

I’ve heard it’s important to include metrics on your resume. Being in Account Management do you see value and include campaign performance for projects you managed that were successful that your proud of on your resume?

Question for those involved in pricing / P&L management: what is your overhead / cost / profit breakdown?

I’m curious to see how standard this is across agencies. For example, what I have seen is:

Overhead (including exec salaries) - 40%
Project Labor / Costs - 40%
Profit - 20%

What have you experienced?

My boss’ boss told me she wants to hire me to account Sup. I’ve been with the agency for three months. I know ppl will be mad they didn’t get it. Not sure if I should follow up?

What are some questions you could expect when interviewing for an AE position? Trying to nail this interview tomorrow, so any advice/tips are welcome. Thanks!

When’s the best time to go client side? Wait till I get a promotion or try to switch sooner rather than later?

When you sell a dedicated website for a special deal, do you give the CRM for free? Is vTiger CRM your advice? Otherwise, what are your most common recommendations about CRM?