What does it mean if you get feedback such as “know the room better?” I came across a team email that was addressed to my account team, and I approached my boss about my response to it. Then he gave me this feedback and told me not to engage in the conversation. Funny thing is a strategy lead just responded back to the team with the exact response I came up with, and my boss agreed with her...

like
Posting as :
works at
You are currently posting as works at

Know the room? Or read the room? Or do you think in this case they’re synonymous?

like

Than I’d define “knowing the room” as either

1) The agency didn’t do enough research beforehand to understand the clients business (most common), the knowledge/experience/positions of those in attendance, or the overall need/ask.

2) The agency took too much time discussing things that weren’t relevant to the meeting (or the people in attendance), didn’t spend enough time talking about things that were relevant, or were given a variety of other cues that weren’t noticed or ignored.

The second is truly a problem of “reading the room”, which makes me think your issue was the former.

like

When you say you "came across" the email do you mean you weren't on the original thread? If so, that could warrant the response. If you weren't included then "reading the room" is a way of saying "stay out of it" in most cases.

Yeah that makes sense. I was a part of the original email, but maybe I wasn’t at the level I can answer the question... still confusing lol

Was the email from client? What level are you at? Normally it wouldn’t matter. But in this case it might. For example, if the email was from client and was asking about your agency’s point of view on a topic, or was questioning something in a brief, it would look better for the answer to come from the strategy lead, rather than an AE. Having too junior a person answer a complex question can make it come across like you haven’t put enough thought into something, or the strategist isn’t giving enough attention to the account.

That example is just a guess, but could be something like that.

Related Posts

After 2 miserable years in this horrible company, I'm out! Resigning Monday.

like

I love everything I see from We Are Rosie. Has anyone here worked with them? How did you find their unique staffing approach?

like

What is the salary range for L6 in MasterCard

like

Does all companies present in World Trade Centre BLR are genuine?

like

Last night i was at this bar with some friends and my boyfriend from 2 years arrived with all his coworkers and sits right next to us… I texted him “im right behind you” he replied “omg” two hours later all his coworkers are gone and he finally came and said “hi guys!” And in five seconds he was gone. Im deeply hurt. He texted me “what’s going on”? Like do i even need to explain myself?

like

Experienced candidate.I have done with interview.Got selection mail and submitted documents.How much time @techmahindra will take to release offer. Any chance do they drop/ignore or change decisions. Tech Mahindra

Anyone tracking this?

Post Photo
like

Is there a market for lawyers to add expertise In crisis management or reputation management? My goal is to counsel clients (businesses or public figures) on how to respond to media inquiries without saying or posting something detrimental to a potential lawsuit while still maintaining communication with their client base. If so, how to break into that industry? Courses? Books? Certifications?

like

What do I need to get into HBS?

like

I love my job and the people I work with, but there’s one thing that really bothers me: the lack of diversity. Sometimes when I walk into the office and see everyone else around me as the only POC, it feels kind of weird. I don’t think anyone here has ever said anything racist or sexist to me personally, but I don’t feel comfortable talking about these issues with anyone because they might take it personally and then things could get awkward between us.

likehelpful

I am sick of being a realtor! I've been trying for 5 years and have only sold 3 houses. Where I'm from (small Southern town) nobody is buying. Most people's families already own homes and it's just a bummer to see all these nice houses deteriorating over time.

like

Recently I underwent surgery ,do we have option to show unreimbursed amount which is not covered under insurance for tax exemption

like

What will be the in-hand salary at Birlasoft for 11.5 LPA ??

When the client pushes too far and the CD gets involved to tell them what’s what:

Post Photo
likefunnyuplifting

Walmart Global Tech. Walmart Global Tech. Walmart I am still seeing in the portal offer accepted, where we can check the status of background verification?

like

Openings for CW in Sweden, London (no other GB city), or Spain?

like

I’m designing some stickers for some consulting/corporate lingo! What do y’all think?
🤓

Post Photo
likefunnyupliftingsmarthelpful

What's is the best serum or method to thicken grow or re-grow eyebrows

like

What are the best associate boards to join for healthcare?

like

Additional Posts in Account Management

Any advice for someone who’s looking to make the switch from agency to inhouse? I’m an SAE with almost 5 years experience in agency life. Looking to make the switch. Not sure where to start. Any advice is welcomed.

like

Hi Account friends! It’s the start of a new year and I was hoping you all could share any book / newsletter / blog / course recommendations that help keep you up to snuff. Feeling a bit stale and like the last year has been a tactical grind. I want to brush up on modern thinking for our industry - the latest and greatest marketing books, strategy perspectives, creative self help, etc. to feel more alive as we start 2022.

Comment your favs and THANK YOU in advance!

like

I’m looking for a good book about being a good storyteller in advertising. Does anyone have any good recommendations?

like

Hey
Any one knows what's the salary scale for a Business Development Manager at Dish Network?

like

Title is PM but playing both roles... I’m very straightforward and to the point so I just answer questions (yes, no, I’ll confirm,etc.) instead of giving the background/reassurance to clients and coworkers with my answers or thoughts. I don’t think it comes across as short but I find my manager always has something to add on and I feel like I messed up. Any help on how I can find the more talkative account person gene within myself? Or how to practice?

like

What are some key skills that you’d expect an Account Executive to master before progressing to an Account Supervisor role?

like

When you sell a dedicated website for a special deal, do you give the CRM for free? Is vTiger CRM your advice? Otherwise, what are your most common recommendations about CRM?

like

What does it take to move from project management to account management? I have several years of experience managing creative and production projects within marketing, and I’m wondering how hard or easy it would be to switch over to the account management side of things. And what do I need to do to make it happen?

like

I have an AD boss who gives me mixed messages. One week I’m awesome, and the next I need to improve. She checks my work but when shit hits the fan, it’s blamed on me. Any advice on how to handle this?

My agency services tourism marketing such as Visitexample.com. We are currently measuring web clicks as ROI. As we know, web clicks are getting more difficult to attain. Anyone know how else we could measure?

Any tips? Dealing with resourcing issues for one of our largest clients. We have enough hours, just waiting for more experienced team members to be hired to complete it. We’ve reprioritized work so many times to get what we can done with the team we have, but still have important items waiting to be completed with more Sr. Folks. We’ve also borrowed from other teams, but it doesn’t cover up the fact we could be getting the work done faster with the right team. Advice for dealing with the client?

like

🍁November Job Thread

Share any openings or opportunities that you know of in the comments below!

Help another Fish. 🤝

like

For those who are WFH: Does anyone else feel like they are working more than they usually do when in the office??

like

I am stressing over growing as I’m slowly but surely realizing I am a more “executional” person vs. “strategic” person. How do I push myself and change the way I think? Or should I just give up now?

likehelpfulsmart

What do people think about screendragon campaign management software?

like

If you had to describe your ideal creative counterpart, how would you describe him/her? What qualities would you like him/her to have?

like

Anyone experience a significant salary bump shifting from a more traditional or comms-focused shop to tech-heavy digital work? Or vice versa being told your salary is now too high to go back?

If given the choice and being told you are better at Project Management than Account Management... which would be the most beneficial for my career going forward?

likehelpful

How much of a pay cut would you take to go client side...with annual salary adjustments, yearly bonus, better benefits, and shorter commute and a lot less stress?

I have a client interested in being innovative within the OHH space. My team doesn’t seem to be so well rounded in this area... any suggestions?

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Send download link to your phone

OR

Scan your QR code to download
Fishbowl app on your mobile

By continuing you agree to Terms of Use and Privacy Policy.

Messaging rates may apply

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal