Best practice for Post Mortems?

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My agency does a “Good, Bad, Better, Best” format.

What went good?
What went bad?
What was better than the last time around, but still needs some work?
What was the best thing? (This can also be personal shout-outs.)

We schedule our “retrospectives” for an hour. First 15 minutes or so is everyone writing down post-it notes for each individual thing, then we go around and talk about them and categorize.

I like it because it starts out pretty positive, gets all the negative stuff out of the way, then ends on a high note.

likesmart

Love this

Do them afterwards.

likefunny

Too often they become the focus of the thing while you’re in it. Some , for example, keep notes during the process to deflect blame and gather praise.

I can’t tell you to do that. I can just tell you that at least 1 other person will.

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I call them retrospectives to remove the negative connotation. We discuss what went well and what could we do better. Similar to the method AS1 mentioned above.

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Wait until the body is cold.

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Stop calling them “Post Mortems.” The use of the term, in this way, is devoid of logic and lacks practicality. Words matter, ok?!

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Post Malones

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What went well, what could go better, shout outs.

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I’ve found that a super simple deck can help guide the discussion. Even if it’s just single words/topics (ex: client reviews, post-production), it helps to be able to move people on to the next item when everyone starts drilling in on one particular piece

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