Consulting Exit Opportunities

Customer success manager vs account manager. What's the difference? Also, as an exit to a promising employee early stage startup. Thoughts?

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works at

One is delivery(csm) other is relationship across multiple projects(acct)

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In enterprise software co i was at csm was focused on longer term relationship with 20-30 big but not important clients, usage of product, and ultimately renewals. Account manager was inside sales doing the cold calling and dealing with quoting and such.

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Would you say the experience was valuable? Big 4 SC right now thinking of potentially taking a CSM position at an early age startup

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Most early stage startups <150-250 ppl don't know what they are doing and so you might be figuring it all out on your own without a lot of feedback from the business. It can be fun. The lack of structure compared to consulting might be jarring.

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IMO CSM probly the better more in demand role. Csm often reports up through customer success org. Account manager is a sales role reporting through sales, different path.

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