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I was hired into OW as an EM and progressed very quickly. I personally didn’t understand what all the concern was about. Consulting is consulting (e.g., baseline, target set, identify gap, fill gap, measure impact), I was told the same thing, “experienced hires don’t do well, the culture is so different, blah, blah”. Pay it no mind, a model is a model a ppt page is a ppt page. Remain quantitatively sound and communication savvy, as you clearly are as an EM already, and you’ll be perfectly fine.
Very helpful, and much appreciated. Thanks P1!
Coming in at EM level is hard because you really need to be an excellent process manager and communicator, in all directions with clients, partners and team. And you also generally need a lot of content knowledge to navigate the detailed tradeoffs on project approach.
It’s hard to completely assess all those skills through interviews, so honestly sometimes when people fail it’s because they didn’t quite have those skills at the levels we thought to begin with. But it’s also hard because even if you have those skills, how to best put them to use on an OW project may be different.
At least in a lot of our practices, OW partners expect to be quite involved in project execution, but not having to drive the process themselves. They want to be consulted on the project plans, key frameworks, approaches to research, analysis and client communication you have in mind, and they will sometimes be quite opinionated on how to improve that plan before you execute on it. But we also tend to have fairly ambitious project objectives and timelines, so we can’t afford to circle on issues for long. So you need to be very proactive and also efficient in raising questions/issues, outlining your approach and getting to alignment with them.
SM1 when I wrote that I was thinking about senior technical folks who we might bring in under specialist roles in eg data science, engineering, etc. That said, with non-consulting strategy experience an EM role may be more suitable. At least if that role has meant a lot of project based work with similar needs for team and stakeholder / “client” management.
We're not amazing at onboarding experienced hires, but I've definitely seen many be successful. One of the common denominators is being proactive about reaching out - most people are willing to help, but won't always offer until asked. I also think building an informal network (e.g. in the office) is incredibly useful for advice, support, connections, and generally enjoying the experience. Feel free to DM and I can connect you to some friendly people in your office!
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