Firing a client-best strategy? Does anyone have a template letter for diplomatically firing an unwanted client?

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Depending upon circumstances, but generally speaking, Dear Mr/Mrs: We would like to thank you for your past patronage. We appreciate the opportunity you have us to serve your financial needs. Unfortunately, we are in the process of restructuring our business model. As a result of this exercise, we have determined that your interests would be better served by a different firm. Accordingly, we are requesting that you transfer your assets to a new financial services firm. Be assured that we will fully cooperate in ensuring an expeditious and efficient transfer. Sincerely, Finally Free Ofyou

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That’s a great start! Can’t wait to send it.

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Glad I could help. My assistant LOVED me for firing my first client years ago. It's not only the right thing to do, it's empowering as well. Go get 'em!

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