Hi thanks for calling delta. We’re sorry we had to cancel your flight. The wait time to speak to someone who can help is currently estimated at infinity. Please enjoy this saxophone on a 30 second loop while you wait for the rest of your life with no option for a callback. Wtf is this.

likefunnyupliftingsmart
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I get it that there’s a lot of calls but why don’t they have the option to call me when it’s my turn? Only reason I can think of is because they actually want abandonment

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Use the Spanish line 🙄

likefunnysmart

The spanish people speak English too

likesmart

Delta Airlines? I would just do the text chat and they connect you within minutes with an actual person

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Text chat wait is 90 min to chat with someone. They are useless. They transferred me and I’ve been in another queue in the message thread for 2 hours.

funnylike

Call wait time is 6 hours currently…

funnylike

DM me for the delta 360 hotline. Use an unauthenticated phone so they don’t boot you to the plebeian queue

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Why’d they cancel your flight?

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There was bad weather plus a lot of crew on airlines got covid so can't work

🥲I feel your pain.

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I don’t have status because I fucking hate delta because they treat people like this… should never have strayed from SWA smfh

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Update: after waiting 5 hours on the messenger service, they reimbursed me for half the trip 230$ so I can go buy a 500$ one way flight with southwest. I told them they should comp the difference and they said no because it’s a weather delay. I wont give delta my money again after this they are terrible. Also still on hold for phone after 7 hours.

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Go into the app and use the “Message Us” feature at the bottom. It is usually really good and much much faster than waiting on the phone. Think 20 to 40 minutes instead of 3 hours.

I'm in same situation currently. Trying to get in touch with a 'human'. Been on +1hr wait

Went through this two days ago, best to go to the airport. 😂

Call the Diamond line if you have status. Wait time is ~10 minutes when I called

Omg you’re hilarious. Thanks for making me laugh today at least.

Hahahhahaha at least you’re funny

Call them by 6am in the morning by the time you are through with your morning routine, someone will pick.
I personally think Delta has crappy customer service so I avoid them as much as possible

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