How do people successfully manage /navigate working with a colleague who continually steps outside their lane /scope of work? (Not outside client scope but outside what they are supposed to be doing). It’s causing chaos and confusion.

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What specifically are they doing? Is an action that contributes to the firm and client’s end goal/KPI? Who’s it causing chaos and confusion for…just you or the entire project?

Maybe give them more autonomy? It’s so frustrating to be a creative and capable person who is told just fall in line and not live up to their potential. I got in trouble once for actually completing something rather than just doing the research and then waiting for the next sprint to implement. I’m sorry I saved the client money and cut time off our delivery schedule. Oops. I won’t do that again.

Create some version of a RACI for tasks : Responsible, Accountable, Consulted and Informed. If roles are ambiguous or not clear include your Director/ decision makers to clear up any confusions. I would then send a follow-up in writing via email as a recap.

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