How do you approach building a rapport with your clients and their pets? I like to really bond with the animal right away, puts the client more at ease, but I'd like to develop a bit more trust in my medical authority. Would love to get an idea of what other people do.

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Do you have your diploma hanging on the wall in your office? Honestly, that is sufficient for most clients to feel at ease.

helpful

That's definitely out of my comfort zone, but not a bad idea. Thanks for sharing.

We cannot force our way. It takes time, same as with people. It really takes some time.

Being transparent, sincere, and genuine is more than enough. I also agree with V1. Having your diploma on the wall is enough for most clients to trust your medical authority.

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