How do you handle situations where coworkers do not pick up slack on their shifts? My team is compiled of people across all time zones. After my shift ends my coworkers on the next shift should be providing coverage. They do not even though they are looped in. I’m considering bringing this up to my manager but am not sure how as I do not want to throw anyone under the bus. At the same time I do not want to be blamed for when others drop the ball. Any advice on how to professionally address this?

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It's a tough situation and I've been there. I'd recommend a hand-off call with each team /time zone (with log file notes, if needed). That way, everyone on the call(s) understands the expectations, responsibilities and ownership if the work isn't completed on time. Managers should also be included on that call since they'll need to account for the P&L with an increased project burn. The "team" needs to be a team for success.

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Agreed. I'd recommend setting up a meeting with your Manager(s) on the email thread to identify the issues and propose solutions. Get their feedback, agreed next steps and resolution timelines. If still unresolved, I'd escalate to Sr. leadership. Another proposed option could be a profit share if your project P&L meets or exceeds a certain percentage. That keeps everyone motivated - or at the very least, more team /department leads.

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I suggest scheduling a meeting with your manager to discuss the challenges you're facing and propose possible solutions, such as implementing a clear handoff process or establishing expectations for coverage during different shifts. Been there... it sucks but it is a good solution.

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You're welcome! Good luck!

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Maybe you can talk to them first. If you think it's useless and they won't listen, then I suggest you elevate the matter with your direct supervisor/manager. Best of luck, OP!

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You could incorporate a stand up like meeting where everyone reports on what they're working on and you can address the potential roadblocks you see from people before you in the channel slacking on their stuff

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