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Titles can be all over the place, so simply having a title isn't meaningful. CoS isn't always viewed as strategic. You should focus on communicating the results, duties and exposure, not the title. Said results/duties/etc should be relevant across company sizes, even if the title is not.
Titles are all made up. Your past duties/responsibilities are what’s important
Recently, every chief of staff role in tech that I know has been filled by a diversity hire (gender & race primarily) as a vehicle to get them executive mentoring and ultimately position them for a senior role. Essentially, a shortcut up the chain.
It used to be someone that worked closely with a senior leader as an IC handling anything and everything that person needed, not to mention an executive gatekeeper.
I know it’s not PC, but it means diversity shortcut into leadership now. It also fills a need to have a more diverse staff while serving in that role.
Ive worked in top tech companies for years and have only seen a handful of POC CoS. This is a poor take.
I’m curious to know the exact roles and responsibilities of this role
Highly dependent on the company and leader you work with. Majority of work is focused on Business Operations - facilitating QBRs, managing the development of strategy and roadmap, managing annual budgeting and financial planning, OKRs, business metrics etc etc and any special programs the leader wants. Highly visible role. Some places can be more administrative in nature. If interviewing make sure you asess the competencies of the leadership - sadly seen many VPs and GMs who dont have the slightest idea of how to leverage this role to their benefit.
This exactly. For larger organizations these roles are essential for annual planning and OKR alignment. These roles often have folks who have previously been in management consulting with MBAs.
Is it strategy or just HR?
Glorified admins.
Agreed with all of the above. Also depends a lot on who you are the CoS to.
For F500 c-suite, usually their COS are high-level experienced people who might even have a team of their own direct reports.
At a big bank I was at, the CoS to one of the CEOs (NA CEO) was a director level seasoned professional who had ex-IB experience and an Ivy League MBA. His role was to help drive the CEO’s strategy, while working with other C-suite execs.
I’ve also seen COS as admins/project managers too though.
It is usually molded on the leader you work with. More than a strategic role, you oversee the business and the organization you serve and you are a facilitator for all the other direct report. As you become a peer to those other direct reports, you usually can get a team after 2/3 successful years.
Chief of Staff only matters externally to people if you’re the CoS for someone important and known
Is there a typical education and career path toward becoming a Chief of Staff role?
I depends on the company and the department. Sometimes they are like a deputy and sometimes they are like a more hands-on admin.
I don't know anyone wit hthis kind of role tbh, I thought this would be HR or some kind of blend of HR or OPs?
CoS roles really vary. Mine is business operations, others are program management. I touch HR, Finance, rhythm of business, communications, data analytics, salary/bonus reviews and anything else my boss wants me to take on. It’s not an admin assistant role but more of a second in command type of role with my boss delegating authority to me to approve or deny all the background requests and keep us in policy.