{ "media_type": "text", "post_content": "I have family members who are inside claims reps for a large company. The company sends out emails 4 times/day showing who is currently not available for calls. To everyone working in claims in the entire country! It’s been a minute since I worked in claims. And never for this particular company. But is this shaming the new way to manage WFH.? Sounds at least toxic.", "post_id": "629937202fcc8d002310a819", "reply_count": 6, "vote_count": 1, "bowl_id": "56fd40e29238700e00b5ee4a", "bowl_name": "Insurance", "feed_type": "crowd" }

I have family members who are inside claims reps for a large company. The company sends out emails 4 times/day showing who is currently not available for calls. To everyone working in claims in the entire country! It’s been a minute since I worked in claims. And never for this particular company. But is this shaming the new way to manage WFH.? Sounds at least toxic.

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Hmm, that seems interesting to say the least. I’m hoping they are just doing it for communication purposes, so you know who is and isn’t available throughout the day but 4 times a day seems a bit much. I could get behind it if it was just a heads up in the morning letting you know who would be out of office that day.

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OP: If that’s company angle, Seems like they need a better system for accountability. There are better measures for productivity.

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Run, don’t walk.

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When I was in the office, we had TVs on the walls showing real time phone metics. This is just transferring that to WFH.

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