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I hear, cco left Havas Chicago 😊
Received an Amazon inclined recycle outcome in August for L6 technival position. Told I needed to mini loop on another role for placement. Fast forward to this week, requested to interview for another L6 technical position - they want to do full 6 hour loop. Sys Dev Manager first role vs Sr TPM for 2nd role. Annoyed... 🤨
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I send them screenshot of tracking page when I send an update
I usually send customers links to the port congestion issues. I always snip my email conversations with the ports/rail directly to the customer so they see I am not lying about anything. Usually they calm down after that, if they don’t; a phone call with customer helps.
Like everything else, the supply chain is still messed up.
Send them a report and remind them that the system is doing the best it can right now. I get the frustration, but people really need to be more understanding about the current global situation. We're all dealing with this together
Screenshot of tracker/portal with time stamp, as well as any insight on escalations you have attempted to get the container moving. As a customer, you want to be re-assured attempts are being made to expedite even if they aren’t fruitful.