I just interviewed someone a few levels above me. What person did at an AE level is extremely impressive. This has really motivated me to step it up. Can anyone recommend any books, workshops, tools, etc to be a better account person?

likehelpful
Posting as :
works at
You are currently posting as works at

Worth getting a copy of The Art of Client service by Robert Solomon

like

Aka THE Bible for anyone in Account

like

The best book for anyone in Account Management at any level is Ogilvy on Advertising written by the legendary icon David Ogilvy. I got it back in the mid-80’s and read excerpts on a regular basis.

like

What made an impression on you?

like

What kind of questions impressed you?

like

Really, I think the most instructive is watching people who you think are good and figuring out what they do differently. Ask them questions.

like

If this person gets hired I definitely want to stay close to them

I really like Chris Do. He has a ton of useful “creative” type stuff on YouTube. Not all of it is “account” related but it definitely helps you understand the business as a whole a bit better.

like

It may also be helpful to review your OWN accomplishments, for two big reasons:

1 - you may not be giving yourself enough credit for the great work you’re already doing!
2 - it’ll help you set new goals in areas you feel are sparse.

I also agree with the people above me on finding people who inspire you and asking them for help - even if it’s not in the account department.

like

Related Posts

Any suggestions on how to answer these interview questions? Thanks!

1. Tell me how you would hold the line and push back against leadership.
2. How would you increase your CLV, among e-commerce advertisers?
3. What are the biggest challenges marketers face today?

like

Is anyone applying to in-house jobs and wondering how to find out salary range before investing too much time with interviews? I would like to avoid asking about salary up front but I don’t see any other way to find this information.

like

Hi Fishes,
How many days Persistent takes to share interview feedback?

like

I was recently interviewed by Hexaware. How much notice period is acceptable by Hexaware ?

How do you all deal with the guilt of leaving a comany/ team? I have been working at Microsoft for 1 year now, and seriously considering moving. I find the code base to be very legacy and I mostly work on obscure bugs that I spend so much time on, mostly due to navigating this large code base and not having much docs to refer to. Hence I find the job slightly unsatisfying, and that I could learn more elsewhere. However, I love the wlb, the team and company culture. The guilt stops my applying.

like

Hi all! I’m looking to connect with folks who either work at Coinbase or have interviewed recently for the Business Operations and Strategy Manager or similar role. I am looking to schedule my first interview which I believe is a consulting style case. So any details you can provide, I am all ears. The next interview will be a presentation. Again if you have any experience/advice on this, I’m ready to listen.

Thanks in advance! Help me escape Deloitte pleaseeee. I want this job sooo much!

like

How to tackle gap periods in IT interviews?

like

I had an interview with Cognizant and then got an email from HR to fill in CIS form and also along with to send all the documents. After i send all those details i got an email saying the position went on hold and to wait until they revert.
Any idea that how much time it would take for the position to be released? They did not respond when i asked the same question.

Cognizant

Best books to study for case-study interviews? Or methods people have used? Coming from the consulting industry already but not a pure strategy role so need to catch up to speed fast

like

Hello Sharks,
I have cleared 2 technical rounds in
Deloitte . Now there is one more partner interview. Any idea what kind of questions should I expect and what is the success ratio in this round?
Deloitte India Deloitte USI

like

Is any from valueLabs? I have cleared 2 technical rounds there and they have scheduled 3rd round which is going to be a coding round taken by manger. Any idea what type of problems they may ask ? I am interviewing for automation tester position with java/ python

like

Is it really that difficult to get hired for a federal job? I was interviewed for a GS12 job but never heard back, they still didn’t hire anyone and I didn’t get a rejection. I applied for another GS07 job, was accepted, I took it, but I believe I can do better. I have a master’s and have extra graduate research experience. I am still applying to new jobs but I was told it is impossible to move up the grade level now. Everyone is telling me to stick with the government. What are your thoughts?

likehelpfulupliftingsmart

When I was a device driver developer with 2 years relevant experience I had got calls from Nvidia and Qualcomm. Unfortunately I wasn't able to crack the interviews back then.

For next 5 years I worked mostly on application development and broadening my exposure. I am not getting even a single call from such companies now.

Is it a good idea to rebrand myself as a device driver developer so that I can get calls again?

like

What is a Product Craft interview?
Tell me everything. How do I prepare for this?

like

Does walmart GTS conduct it's interview by FIS global interview panelists? Did anyone face such kind of interview situation in past 1 or 2 weeks ?

Does anyone have Organization Design case study experience?? I’m hoping to get some insight to help prep for my Consultant interview in some days with Deloitte.

like
like

Applied for a position in PWC UK and status shows as 'interviewin' on workday. Does this mean I'm selected for an Interview, or that the position itself is now in the interviewing process.

Anyone in the consulting industry willing to do an informational interview? I have 2 years of industry experience in corporate operations

More Posts

My partner and I bought our home back in 2020. We got a good deal, low rate. But we want to move into a more spacious SFH. However, as we all know this market is crazy. Everything we want costs $620k+ and bc of rates it makes our mortgage estimates $3500+. We are currently paying $2k. And it looks we need to sell the house simultaneously as look for a new one or our contingency isn’t as attractive. I know it’s based on personal circumstances. But what would you do? - not move, sell and buy?

like

Hi I am single woman planning to move to Austin Texas. Looking for some good and safe neighborhoods for apartments. Would really appreciate some suggestions.

like

Looking for a referral for creative roles at TikTok. Please drop me a note if you can help. Thanks!

like

Require Female Flatmate.
Location Pune Office Kharadi
Vegetarian
Non Smoker
Flat available from July 5th.
Within 1km from office in a gated society.
3 Bhk flat with basic fittings including AC.
Rent 40k/3.

like

I’m tired of feeling anxious about not knowing what I want to do in life

Hi fishes,
I'm looking for job change
My skillset - informatica power center, SQL, UNIX, informatica IDQ
EXP-3.4 YEARS
Can anyone reffer!!

layoff news about Amazon is true or just a rumour ?Amazon

like

How far in advance do you advise your assistant that you will need them to efile something? I get pushback from my assistant about not giving adequate notice when I tell her in the AM that I will need her to file something in the PM. For context, this is just a regular motion (not for SJ or anything complicated). Also, I always prepare my own exhibits and supporting documents, so I just need her to file the final PDFs. Does anyone else experience this? Are my expectations unreasonable?

likehelpful

Hello, Anyone here from Deloitte Omnia AI who could refer me for an open opportunity.

like

Hi Folks,

Out of Lowe's and Maersk, which company would you recommend from a product Management career perspective?

like

Best YouTube channel to learn Salesforce?

like

What are some good personal finance books?

like

Anyone ever quit their job without notice? Why did you do it?

like

Which is better to join Capgemini or IBM with same fixed components considering work life balance.

like

Hi All, Can anyone let me know what will be the In-hand salary for the below breakup
Company : Kyndryl
YOE : 4
Skill : Network and security

Also I am waiting for an offer from NTT data, any suggestions on how much I should negotiate based on the current offered CTC

Post Photo
like

How long does it take for Deloitte Fed to followup after an interview?

Trying not to drive myself nuts waiting for the followup!

likehelpful

How do potential employers look at a 4-6 month career break? Been at current job for less than a year and is mentally draining. I want to re-evaluate my career

like

Additional Posts in Account Management

What are some brands with an in-house agency? Looking to make a move to client side.

Any account executives in NY from Deutsch or Wunderman Thompson that can answer a few questions ?

like

To the clients scheduling meetings over the inauguration: get over yourself.

like

Are there any Certified SCRUM Masters, or Certified SCRUM Product Owners here?

I just got the certifications and I am wondering if it would be worth it take the more advanced courses (paying out of pocket).

like

For those of you who have had to develop a "thick skin" how did you do it without becoming a robot? In the beginning, I just cried at work all of the time. I've gotten better but I'm generally sensitive so kind of an outlier. Could use some advice, thanks

like

When’s the best time to go client side? Wait till I get a promotion or try to switch sooner rather than later?

like

How many years into your career did you start to feel jaded about the industry? I only have 4 years under my belt and still believe it’s fun and challenging, but I see so much negativity on here.

like

Hi Account friends! It’s the start of a new year and I was hoping you all could share any book / newsletter / blog / course recommendations that help keep you up to snuff. Feeling a bit stale and like the last year has been a tactical grind. I want to brush up on modern thinking for our industry - the latest and greatest marketing books, strategy perspectives, creative self help, etc. to feel more alive as we start 2022.

Comment your favs and THANK YOU in advance!

like

What are some good practices during the sales phase of a potential project to execute before the contract is signed? Seems obvious but would love some ideas on standard operating procedures that help with seamlessly handing over a signed contract to the account team. For example, speaking to the potential client explicitly about their role in staying on schedule, reviewing scope creep consequences, etc.

like

What's one of the most important investments you've made in your career? Learning new skills? Changing companies? Getting an advanced degree? Things outside of work?

like

Trying to figure out from a client relations perspective how much I need to be fluent in Google Analytics and the planning and buying process of paid media: social and search.
I want to be more fluent and speak eloquently about it so that I am well rounded in my role.
My current position doesn't allow for any hands on experience. Any advice would be appreciated in terms of how to gain the experience or course recommendations.

like

How long do you spend on monthly reporting for your clients?
My 3-person team spends about 15+ hours a month each writing monthly reports for our clients (99 small retainer clients). We’ve received feedback that they’re too complicated and the clients just want to know - are we on the right track, what action items are there, and what any next steps are in their strategy.
How do you simplify without losing value?

like

How long were you an SAE before promoting to AS?

like

What are some questions you could expect when interviewing for an AE position? Trying to nail this interview tomorrow, so any advice/tips are welcome. Thanks!

I’m pretty passive when I’m disrespected by creative but I think it sets a bad example for my team. If any of my reports were spoken to the way I was I’d raise hell...how set example?

like

Tired of hearing all the "account people suck” comments on this app. Get some new material creatives.

like

If you had a job at a big name agency in a smaller market, where you loved everyone you worked with and had just gotten a (small) raise, would you leave it for an amazing offer from a big market shop?

Any fishies in MPLS and willing to share AE salary expectations?

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal