{ "media_type": "text", "post_content": "I just interviewed someone a few levels above me. What person did at an AE level is extremely impressive. This has really motivated me to step it up. Can anyone recommend any books, workshops, tools, etc to be a better account person?", "post_id": "5f235476818beb0022afef12", "reply_count": 11, "vote_count": 14, "bowl_id": "5a3b5e6f57397600147146d3", "bowl_name": "Account Management" }

I just interviewed someone a few levels above me. What person did at an AE level is extremely impressive. This has really motivated me to step it up. Can anyone recommend any books, workshops, tools, etc to be a better account person?

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Worth getting a copy of The Art of Client service by Robert Solomon

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Aka THE Bible for anyone in Account

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The best book for anyone in Account Management at any level is Ogilvy on Advertising written by the legendary icon David Ogilvy. I got it back in the mid-80’s and read excerpts on a regular basis.

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What made an impression on you?

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What kind of questions impressed you?

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Really, I think the most instructive is watching people who you think are good and figuring out what they do differently. Ask them questions.

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If this person gets hired I definitely want to stay close to them

I really like Chris Do. He has a ton of useful “creative” type stuff on YouTube. Not all of it is “account” related but it definitely helps you understand the business as a whole a bit better.

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It may also be helpful to review your OWN accomplishments, for two big reasons: 1 - you may not be giving yourself enough credit for the great work you’re already doing! 2 - it’ll help you set new goals in areas you feel are sparse. I also agree with the people above me on finding people who inspire you and asking them for help - even if it’s not in the account department.

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