I lead a team of 7-10 techs and specialists at a manufacturing facility.My team works in shifts. Sometimes I have a tough time backfilling when someone calls in sick or in emergencies. My manager said that in such cases, if we are not able to find coverage, then I (as their manager) needs to cover for the absentee on top of my role as well. It is difficult for me to cover mid-night shifts because I work during day shift. Has anyone faced something like this before? How have you managed?

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That's unusual and it shouldn't be allowed. Depending on where you're located, it may not even be legal to expect someone to work two shifts a day. You should talk to someone in management or HR and get that policy amended. If they're not too responsive, drop hints that you may talk to an employment attorney to find out what recourse you may have. Companies will often push people, but if you push back, they'll fold.

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I am a salaried employee. Would it be applicable?

Yes I’ve encountered this but only in a law firm/company setting. But if you’re the senior or a manager you’re expected to pick up the other of others if they’re out. Harder to do with unexpected absences.

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If someone’s time off is planned, it is easier to manage. Unexpected cases are throwing me off.

You have to make time to plan and strategize days like that when they're all in the office so you won't fall into stress mode. You'll also need to delegate. We've had training so that everyone can help cover if someone is out sick or on PTO, as make sure there's proper coverage. Sure, you need to do extra but don't kill yourself. That's what management does. Train and delegate.

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In a food manufacturing, I would check in with HR on what your legal impacts are for someone working a double shift and if that applies to salaried individuals.

Things like: extra breaks, total number of hours allowed in 24 hours or within a week, etc.

In the United States there are federal and state rules you have to follow. And if your site is unionized, then you have that level to deal with as well.

If your site is certified by food governing entities, you also have those rules as well.

Get that in writing with the dates.

If there are robotics involved, like moving arms or things that could hurt people. Working tired is a safety red flag as well.

Once you have all that information, then I would have a list of contingency plans for various scenarios. Including when it is wrong to work. Then talk with your boss about these scenarios.

You could need an extra hire or two. Either as a worker or an overnight supervisor.

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This is great information. Thank you for sharing this.

This happens to me all the time and its so frustrating. We have been short for some time and have a bad habit of people calling in sick and not coming to work. So then my work just piles up and I just do the best I can to manage it and keep up.

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Where do you work?

Food manufacturing facility

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