I recently received my Masters in HR management with an emphasis in Org Change Management. I’m being transferred to a new job to support managers during a company reorg. Many are very lax with their employees and are resisting the changes. Any advice to help is much appreciated. I’m not really sure how to bring these managers in line with new company policy.

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Do you know why the changes are happening? What are the pros and cons to the impacted audiences? How much of this has been communicated already? Are these changes set in stone, were employees allowed to have a partial say? What are immediate things to be aware of?

These are some questions I'd have answers for before getting manager buy-in.

Yes the changes are set in stone. No, employees and managers weren’t given any say. The reasoning is that local teams are too large and the corporate team is too small to handle supporting everyone at the local level. The goal is to reverse that, smaller local teams and larger more organized support services at the corporate level.

I have answers to some of that. The issue is that my company just blindsided everybody, me included. “Hey we’re reorganizing. We don’t plan to lay anyone off and we will try to fit you into the new structure” The communication and preparation has been atrocious. I get why managers are pushing back, so I kind of feel set up to fail

I agree with CMC1. For something like this, you really need a top-down communication from corporate providing the “what” and “why”. So hopefully you will have an opportunity sooner rather than later to give an assessment of progress on the change to leadership where you can provide that.

Otherwise, the feedback route the CMC1 brought might be good for something you can control. Possibly a meeting or something with those managers where you can pitch the change “in person” but really for hearing the resistance of why they’re brushing it off. That way you can essentially phrase it as a transaction, “sounds like if I get answers to x,y,z, you would feel better about making these changes”. Harder to shrug it off with that interaction. But again, you need a corporate sponsor to be the face of this thing.

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