I was just with a rep before you, and the call disconnected/they hung up. Lol, I can see why now. What are your favorite Karen quotes?

I am new to United Silver and I purchase economy tickets. Is the best strategy to check in exactly 24 hours ahead and switch my seat to an open economy plus seat?

H1b fish who were terminated by your former employers, did your employers offer flight ticket back to your home country?
My firm gave me $700 which is not enough to book a one way ticket in current Covid condition. I was wondering how i can negotiate higher amount. Any advice is much appreciated! Thanks!

Booking a last mintue trip to India over Christmas New Years. Anyone have any tips on best places to book business class? From JFK.

Any single girls in Bangalore?

Putting in my two weeks with no job lined up to spend some time with my family and volunteering. Anyone have experience with a gap in employment? Will this ruin my chances of getting a “good” job by January? Have I gone completely insane?

FJ12 band is which level??

Abortion banned in Georgia after 6 weeks. Y’all better wrap it up.

Any suggestions for a face serum or face oil for dry, sensitive, acne prone skin?

Do partners know each other’s compensation? I see partners selling engagements for vastly different numbers b/w shorter ‘interesting’ strategy work and longer ‘boring’ transformations. Thoughts?

What is on job security for senior engineer in HTC global services if you are new joiner and on bench since 2 months ?

Hey fishes,How much package we can ask for 5.3 years of experience?

Is it irrational for me to get an “ick” for this?

I went on a “date” recently. I paid for the tab as they were going to the bathroom. As we were leaving they said “thanks for lunch” — I was hoping they’d at least ask to Venmo me half as a kind gesture. Following lunch we grabbed dessert. I was hoping they’d offer to cover dessert since I covered lunch but it didn’t happen.

I am fine w/ paying but I was hoping the gesture would at least be presented… am I crazy?

Are u supposed to tip the luggage carrier/ outside agent the airport? this is the guy who is outside your terminal, he prints ur tick, tags your bag and sends u on ur way. No, right?

Has anyone claimed relocation in JPMC Pune?
What kind of hotel do they provide for stay and for how many days?

Hi need referral for few job postings at MS.

LA! Hiring mid-level CWs and ADs! Must have video prod. exp. and be very conceptual.

Solos and teams apply!

LINKEDIN ME (I’m bad at fishbowl)
Samantha Schneiderman (director of creative services)

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

How to stop customer service from ruining your day?

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

When you’re applying for customer service jobs, do you customize the resume objective for each?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

How do you prevent the negativity of your job from impacting your personal life?

How have the skills needed for working in customer support changed over the past decade?

Tell me a feel-good story from work that will restore my faith in humanity.

Hi fishes, do you get paid by the hour or receive a salary?

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Managers, how do you help your customer support team avoid burnout?

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them